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Stuck!

if the sleep/wake button on my iphone is not working, is there still a way to reset it. The phone is stuck in "emergency call only" mode, due to to many attempts on passcode by my daughter.


unfortunately, the sleep/wake button does not work, so even when I connect to itunes and it tells me to unlock my phone first, I cannot due to the botton not working.


does anyone know of a way around this??

iPhone 3GS

Posted on Apr 18, 2013 12:34 PM

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2 replies

Apr 18, 2013 2:40 PM in response to kingrg

See this Apple doc -> iPhone: Hardware troubleshooting

Sleep/Wake button will not lock or unlock iPhone

  1. To lock the phone, press the Sleep/Wake button. Note: By default, if you don't touch the screen for a minute, iPhone locks automatically.
  2. To unlock iPhone, press the Home button or the Sleep/Wake button, then slide the slider.
  3. If either of the above steps don't work, try turning iPhone off and then on again.
  4. If the iPhone will not power off, reset it.
  5. Try to lock or unlock the phone.

Stuck!

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