Finally after three tries you explained
So you are using (or trying to use) a shared PhotoStream
Did you read the instructions in the links I posted?
What do I need to use Photo Stream?
To use Photo Stream, including Shared Photo Streams, you need an iCloud account, compatible devices, and up-to-date software:
- iPhone, iPad, or iPod touch with iOS 6.0 or later
- Mac with OS X Mountain Lion v10.8.2 or later and iPhoto 9.4 or Aperture 3.4 or later
- PC with Windows 8, Windows 7, or Windows Vista (Service Pack 2) and the iCloud Control Panel 2.1 or later for Windows
- Apple TV (2nd generation) with Software Update 5.1 or later
You can still use Photo Stream without Shared Photo Streams if your devices meet these requirements:
- iPhone, iPad, or iPod touch with iOS 5.1 or later
- Mac with OS X Lion v10.7.5 or later and iPhoto 9.2.2 or Aperture 3.2.3 or later
- PC with Windows 7 or Windows Vista (Service Pack 2) and the iCloud Control Panel v2.0 or later for Windows
- Apple TV (2nd generation) with Software Update 5.0 or later
For complete iCloud setup instructions, visit How to set up iCloud.
How do I turn on Photo Stream?
Once your devices are up to date and you have set up your iCloud account, it’s easy turn on Photo Stream on any of your devices. Here’s how:
On your iOS devices, go to Settings > iCloud > Photo Stream, and turn on My Photo Stream and Shared Photo Streams.
On your Mac, go to System Preferences > iCloud and select the checkbox for Photo Stream. Click the Options button to verify that both My Photo Stream and Shared Photo Streams are enabled. Then, open iPhoto or Aperture to confirm that My Photo Streamand Shared Photo Streams are turned on in the application you want to use with Photo Stream. You can also adjust your Photo Stream settings in iPhoto or Aperture Preferences.
On your PC, open the iCloud Control Panel for Windows and select the checkbox for Photo Stream. You can click on the Options button to verify that both My Photo Stream and Shared Photo Streams are enabled and adjust the settings. Be sure to click Apply.
Does she have OS X 10.8.2 or above? Does she have iPhoto 9.4 or above?
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