HT201328: How to unlock your iPhone for use with another carrier

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Kswisha

Q: How can apple let carriers lock thier devices even when you purchase them unlocked directly from an apple store?

Why bother paying over $1000.00 to purchase an unlocked iphone from the apple store only to have it locked by your carrier anyway?! The only reason i purchased it outright is so that i could change carriers whenever i want!

iPhone 5

Posted on Apr 19, 2013 11:26 AM

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Q: How can apple let carriers lock thier devices even when you purchase them unlocked directly from an apple store?

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  • by tonefox,

    tonefox tonefox Apr 19, 2013 11:47 AM in response to Kswisha
    Level 6 (9,271 points)
    Apr 19, 2013 11:47 AM in response to Kswisha

    If you buy it unlocked from Apple, it remains unlocked.  It sounds like you bought it from Apple and chose a carrier for them to lock it to at the same time.

  • by Kswisha,

    Kswisha Kswisha Apr 19, 2013 1:08 PM in response to tonefox
    Level 1 (0 points)
    Apr 19, 2013 1:08 PM in response to tonefox

    You are completely wrong my friend, if you buy an unlocked iPhone from the apple store and connect it to any carrier it then becomes locked to that carrier, even if you don't hook it up at the apple store and go to a carrier after, they still lock it. Please don't make comments unless you know what you're talking about, thanks.

  • by roaminggnome,

    roaminggnome roaminggnome Apr 19, 2013 1:10 PM in response to Kswisha
    Level 10 (96,916 points)
    Apr 19, 2013 1:10 PM in response to Kswisha

    "if you buy an unlocked iPhone from the apple store and connect it to any carrier it then becomes locked to that carrier,"

     

    You are completely wrong.

     

    Tonefox is completely correct.

  • by wegras,

    wegras wegras Apr 19, 2013 1:14 PM in response to Kswisha
    Level 6 (15,184 points)
    Wireless
    Apr 19, 2013 1:14 PM in response to Kswisha

    It is you talking rubbish

    Carriers lock the iPhones they sell BECAUSE they subsidise the purchase price

    Apple sell at full price because they have no need to recoup any subsidy

    All iPhones come from the factory unlocked they are locked by the carrier at point of sale when sold by a Carrier

  • by KiltedTim,

    KiltedTim KiltedTim Apr 19, 2013 1:41 PM in response to Kswisha
    Level 9 (55,083 points)
    iPhone
    Apr 19, 2013 1:41 PM in response to Kswisha

    You don't know what you're talking about. Try doing a little research before shooting off your mouth.

  • by Kswisha,

    Kswisha Kswisha Apr 19, 2013 4:23 PM in response to KiltedTim
    Level 1 (0 points)
    Apr 19, 2013 4:23 PM in response to KiltedTim

    It is you who is shooting thier mouth off, i have the reciept from the apple store as an outright purchase without any carrier. I then proceeded to go to the bell store and buy a sim card for the phone. I recently sold this device to a friend who is with telus, I HAD TO PAY BELL $75.00 TO UNLOCK THE PHONE TO WORK ON THE TELUS NETWORK! So if i am wrong please tell me how, and i also spoke to apple customer care and they backed the issue of carriers locking factory unlocked iphones to thier specific carrier once activated on that network.

  • by Kswisha,

    Kswisha Kswisha Apr 19, 2013 4:16 PM in response to Kswisha
    Level 1 (0 points)
    Apr 19, 2013 4:16 PM in response to Kswisha

    And none of you are living in canada so if this contradicts what your carriers do with an unlocked iPhone then why are canadian carriers allowed to do this.

  • by tonefox,

    tonefox tonefox Apr 19, 2013 4:23 PM in response to Kswisha
    Level 6 (9,271 points)
    Apr 19, 2013 4:23 PM in response to Kswisha

    Just a guess. You signed a contract with a carrier to use their infrastructure for a year or two.

     

    I paid full price for a phone from Apple, and then took out a one month notice sim only rolling contract with my carrier. What was your arrangement?

  • by Kswisha,

    Kswisha Kswisha Apr 19, 2013 4:25 PM in response to wegras
    Level 1 (0 points)
    Apr 19, 2013 4:25 PM in response to wegras

    Im not saying that apple locked the iPhone, im saying that once i put a bell SIM card in and activated it on thier network BELL locked my phone.

  • by Kswisha,

    Kswisha Kswisha Apr 19, 2013 4:29 PM in response to tonefox
    Level 1 (0 points)
    Apr 19, 2013 4:29 PM in response to tonefox

    I already had an existing contract with over a year left until the end date (which is why i purchased outright as bell wouldnt even sell me one at full price, only to new customers). So like i said i purchased the phone from apple directly, then went to bell to get the proper size SIM card ( as i was coming from a non-lte device). Once the sim card was insterted and activated, my phone became locked to bell mobility.

  • by Allan Eckert,

    Allan Eckert Allan Eckert Apr 19, 2013 4:32 PM in response to Kswisha
    Level 9 (53,491 points)
    Desktops
    Apr 19, 2013 4:32 PM in response to Kswisha

    Sounds like you need to take this up with Bell. There is nothing anyone here can do to help you.

     

    Allan

  • by Kswisha,

    Kswisha Kswisha Apr 19, 2013 4:41 PM in response to Allan Eckert
    Level 1 (0 points)
    Apr 19, 2013 4:41 PM in response to Allan Eckert

    I originally made this to be a discussion page for anyone having the same issues, not for people to tell me that i dont know what im talking about. I guess i should have stated that i live in canada, our carriers seem to do whatever they want. Also i dont require any help on the issue it has been resolved, this was meant to be a discussion topic.

  • by imobl,

    imobl imobl Apr 19, 2013 4:43 PM in response to Kswisha
    Level 5 (6,905 points)
    iPhone
    Apr 19, 2013 4:43 PM in response to Kswisha

    What was the resolution? If you post the outcome and how you got

    there, it may help someone else in the same position that you were in.

  • by Kswisha,

    Kswisha Kswisha Apr 19, 2013 4:51 PM in response to imobl
    Level 1 (0 points)
    Apr 19, 2013 4:51 PM in response to imobl

    The outcome was as I stated, the phone became locked to my canadian carrier (bell) and my resolution was to pay $75.00 to have it unlocked. The one correct statement is that yes, apple will NEVER lock your device, only a carrier will do so. At least thats what i was told by the apple care representative. Once i talked to Bell they also stated that all canadian carriers perform these locks, even to unlocked devices directly from apple. I just want to know if anyone else in canada has had this same issue?

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