Waswatt

Q: Safari will not load, nor will Mail on my I Mac

I Have checked the disk, via verify disk, and it is ok. I have restarted and that hasn't helped. Wifi is showing as connected! Help!

iMac, iOS 6.1.3

Posted on Apr 19, 2013 3:39 PM

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Q: Safari will not load, nor will Mail on my I Mac

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  • by BDAqua,

    BDAqua BDAqua Apr 20, 2013 3:17 PM in response to Waswatt
    Level 10 (123,905 points)
    Apr 20, 2013 3:17 PM in response to Waswatt

    Hello,

     

    Do you mean Safari & Mail don't run at all, or they run but can't get anywhere?

     

    If the latter...

     

    Make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    10.5, 10.6, 10.7 & 10.8…

     

    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

     

     

    10.5.x/10.6.x/10.7.x instructions...

     

    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

     

    The interface that connects to the Internet should be dragged to the top of the list.

     

    10.4 instructions...

     

    Is that Interface dragged to the top of Network>Show:>Network Port Configurations.

    If using Wifi/Airport...

     

    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

     

    For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...

     

    208.67.222.222

    208.67.220.220

     

    (There may be better or faster DNS numbers in your area, but these should be a good test).

    Click OK.

  • by Annewaswatt,

    Annewaswatt Annewaswatt Apr 20, 2013 3:28 PM in response to BDAqua
    Level 1 (0 points)
    Apr 20, 2013 3:28 PM in response to BDAqua

    Thank you for this information! Very helpful.

  • by BDAqua,

    BDAqua BDAqua Apr 20, 2013 4:53 PM in response to Annewaswatt
    Level 10 (123,905 points)
    Apr 20, 2013 4:53 PM in response to Annewaswatt

    Great to hear, hope it helps!

     

    Only Waswatt can mark anything helpful or solved though.