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smurashige
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Q: Aperture requests my serial number each time I open it

I recently upgraded my MacBook Pro and OS - it's now 10.7.5 - and my version of Aperture seems to be the latest version - 3.4.4  Now, every time I load Aperture, it demands my serial no., name, etc.  Is there a fix?  From skimming the Apple site, it seems that version 3.4.3 was supposed to correct this problem.

 

Thanks you.

Aperture 3, Mac OS X (10.7.5)

Posted on Apr 19, 2013 7:52 PM

by smurashige,Solvedanswer
smurashige smurashige
Level 1 (0 points)
A:

Thanks very much! The file was indeed in the /tmp directory.  I moved it as you advised, now things are fine.

 

I appreciate the help!

Stanley

Posted on Apr 20, 2013 6:32 PM

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smurashige

Q: Aperture requests my serial number each time I open it

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  • by Thomas Emmerich,Helpful

    Thomas Emmerich Thomas Emmerich Apr 19, 2013 9:56 PM in response to smurashige
    Level 4 (3,489 points)
    Apr 19, 2013 9:56 PM in response to smurashige

    Did you see this similar question that has a possible answer for you?

  • by smurashige,

    smurashige smurashige Apr 20, 2013 5:34 PM in response to Thomas Emmerich
    Level 1 (0 points)
    Apr 20, 2013 5:34 PM in response to Thomas Emmerich

    Thanks for replying Thomas.  I checked out the link and looked here as suggested:

    "Go to the Folder /Library/Application Support/ProApps and move the file ProAppsSystemID"

     

    But there is no such file there.  I did a search for the file, but to no avail.  Any other ideas?

     

    Thanks,

    Stanley

  • by léonie,Helpful

    léonie léonie Apr 20, 2013 6:10 PM in response to smurashige
    Level 10 (105,955 points)
    iCloud
    Apr 20, 2013 6:10 PM in response to smurashige

    Stanley,

    just to be sure  - you looked in the System Library directly on your MacintoshHD and not in the Library in your Home folder?   And the ProApp System ID is missing?

     

    Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp

     

    • Use the Finder's "Go" menu

      Go > Got to folder    and  enter /tmp into the textfield. If you see the file there, move it to its proper location in /Library/Application Support/ProApps

     

    Regards

    Léonie

  • by smurashige,Solvedanswer

    smurashige smurashige Apr 20, 2013 6:32 PM in response to léonie
    Level 1 (0 points)
    Apr 20, 2013 6:32 PM in response to léonie

    Thanks very much! The file was indeed in the /tmp directory.  I moved it as you advised, now things are fine.

     

    I appreciate the help!

    Stanley

  • by smurashige,

    smurashige smurashige Apr 20, 2013 6:41 PM in response to léonie
    Level 1 (0 points)
    Apr 20, 2013 6:41 PM in response to léonie

    Sorry, I meant to give YOU the points for solving my problem, not myself.

  • by léonie,

    léonie léonie Apr 20, 2013 10:38 PM in response to smurashige
    Level 10 (105,955 points)
    iCloud
    Apr 20, 2013 10:38 PM in response to smurashige

    You are welcome! Glad to help

     

    Never mind the points. Sometimes the wrong post will be marked, if you still have a window open, where you are typing an answer, or if you just posted an answer. Did you?

     

    Regards

    Léonie