6 Replies Latest reply: Apr 20, 2013 10:38 PM by léonie
smurashige Level 1 Level 1

I recently upgraded my MacBook Pro and OS - it's now 10.7.5 - and my version of Aperture seems to be the latest version - 3.4.4  Now, every time I load Aperture, it demands my serial no., name, etc.  Is there a fix?  From skimming the Apple site, it seems that version 3.4.3 was supposed to correct this problem.

 

Thanks you.


Aperture 3, Mac OS X (10.7.5)
Solved by smurashige on Apr 20, 2013 6:32 PM Solved

Thanks very much! The file was indeed in the /tmp directory.  I moved it as you advised, now things are fine.

 

I appreciate the help!

Stanley

Reply by Thomas Emmerich on Apr 19, 2013 9:56 PM Helpful

Did you see this similar question that has a possible answer for you?

Reply by léonie on Apr 20, 2013 6:10 PM Helpful

Stanley,

just to be sure  - you looked in the System Library directly on your MacintoshHD and not in the Library in your Home folder?   And the ProApp System ID is missing?

 

Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp

 

  • Use the Finder's "Go" menu

  Go > Got to folder    and  enter /tmp into the textfield. If you see the file there, move it to its proper location in /Library/Application Support/ProApps

 

Regards

Léonie

All replies

  • Thomas Emmerich Level 4 Level 4

    Did you see this similar question that has a possible answer for you?

  • smurashige Level 1 Level 1

    Thanks for replying Thomas.  I checked out the link and looked here as suggested:

    "Go to the Folder /Library/Application Support/ProApps and move the file ProAppsSystemID"

     

    But there is no such file there.  I did a search for the file, but to no avail.  Any other ideas?

     

    Thanks,

    Stanley

  • léonie Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    Stanley,

    just to be sure  - you looked in the System Library directly on your MacintoshHD and not in the Library in your Home folder?   And the ProApp System ID is missing?

     

    Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp

     

    • Use the Finder's "Go" menu

      Go > Got to folder    and  enter /tmp into the textfield. If you see the file there, move it to its proper location in /Library/Application Support/ProApps

     

    Regards

    Léonie

  • smurashige Level 1 Level 1

    Thanks very much! The file was indeed in the /tmp directory.  I moved it as you advised, now things are fine.

     

    I appreciate the help!

    Stanley

  • smurashige Level 1 Level 1

    Sorry, I meant to give YOU the points for solving my problem, not myself.

  • léonie Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    You are welcome! Glad to help

     

    Never mind the points. Sometimes the wrong post will be marked, if you still have a window open, where you are typing an answer, or if you just posted an answer. Did you?

     

    Regards

    Léonie