11 Replies Latest reply: Apr 20, 2013 6:37 PM by DanPage
DanPage Level 1 Level 1 (0 points)

Has the time come for virus protection for the Mac?  And what's the best.

 

I am having all sorts of problems with my many programs needing passwords.  My passwords seem to be disappering faster than I can keep upwith

 

NEED SOME HELP

DAN

  • AppleClubSupport Level 4 Level 4 (1,060 points)

    Do not install any anti-virus. Mac anti-virus is generally junkware. OS X takes care of itself. At this point, there is little to protect from: no viruses, and only 3-4 dozen malware definitions.

  • Kappy Level 10 Level 10 (244,770 points)

    No. Right now there are no OS X viruses in the wild. Your problem is not related to a virus but may be related to a trojan if you have been clicking on unknown links on unknown websites or engaging in otherwise careless use of the Internet.

     

    Helpful Links Regarding Malware Protection

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

     

    If you require anti-virus protection I recommend using ClamXav.

  • DanPage Level 1 Level 1 (0 points)

    Thanks for the reply.  But what might be the cause for the way all my passwords seem to becomeing corrupted. 

     

    Also my Entourage program is giving me grief.  After I got it's password successfully changed. I am now having problems receiving e-mails, while this moning I was having problems sending them.

     

    When I got Earthlink's password back to working., they said I had been invaded by virus.

     

    Somethings amiss, could it be my fault?

  • AppleClubSupport Level 4 Level 4 (1,060 points)

    Seems that the more likely possibility is that your email has been hacked, rather than your Mac. If Earthlink said your computer was infected by a virus, that would be wrong.

  • DanPage Level 1 Level 1 (0 points)

    Thanks for the reply, Kappy.  You may have hit it.  I am forever clicking on uknown links and what might be the "otherwise careless us of the intrnet" be?

     

    I will definatly look at your two links and get educated on this matter.  The last Trojan horse I came across was in 1988 on my first Macitosh.

     

    Again, thanks

    Dan

  • thomas_r. Level 7 Level 7 (29,595 points)

    What passwords are changing? What is the exact behavior you are seeing?

     

    Most likely, this is not the result of any kind of malware. If it's email account passwords or other online passwords, those accounts have probably been hacked, as has been said. You need to change those passwords, making sure you use strong passwords, and don't use the same password on more than one online account. Use a password manager if necessary to keep track. Also, you need to make sure hackers haven't left themselves a back door to get back into your account. See:

     

    http://www.thesafemac.com/mmg-infected/#spam

  • DanPage Level 1 Level 1 (0 points)

    Good morning: Thanks for your help.

     

    Using the links in your answer, I found a program on my computer called something like "eyetvhelper".  The information suggested I trash it and then empty the trash as well.

     

    I did all that and am now wating to see if it helps.

     

    Thanks again

    Dan Page

  • DanPage Level 1 Level 1 (0 points)

    Hello:

     

    Getting rid of that program "eyetvhelper" seems to have fixd my problems.  Passwords remain stable and I can once again send e-mails.

     

    What might that "eyetvhelper" have been?  Ever hear of it before?

     

    Dan Page

  • DanPage Level 1 Level 1 (0 points)

    Hello:

     

    Getting rid of that program "eyetvhelper" seems to have fixd my problems.  Passwords remain stable and I can once again send e-mails.

     

    What might that "eyetvhelper" have been?  Ever hear of it before?

     

    Dan Page

     

  • thomas_r. Level 7 Level 7 (29,595 points)

    I'm not sure what you saw on the page I referred you to that led you to find eyetvhelper somewhere... That sounds like part of the EyeTV software, used with Elgato hardware, and I'm not sure why it would cause any problems with your passwords. I'm also still unclear on what passwords you're having trouble with. You may not have solved your problem if the passwords in question were for e-mail accounts.

  • DanPage Level 1 Level 1 (0 points)

    I fond it on syst prefs my account

     

    My  account.png