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I have downloaded facetime from the App store and I keep receiving this message - An internal FaceTime error occurred. There was a problem with FaceTime. You need to quit and open FaceTime again. Please help!

I have downloaded facetime from the App store and I keep receiving this message - An internal FaceTime error occurred. There was a problem with FaceTime. You need to quit and open FaceTime again. Please help!

MacBook (13-inch Mid 2010), Mac OS X (10.6.8)

Posted on Apr 20, 2013 4:42 AM

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3 replies

May 13, 2013 2:34 PM in response to chloe999

This error message could result from an incorrect setting for date and time, or an operating system which does not have the latest updates installed. It's a good idea to have your location setting on automatic. Turn on the wi fi in your mac for a minute or so, to allow it to automatically search for your present location. Do this even though you have the correct time Date settings displayed.

I have downloaded facetime from the App store and I keep receiving this message - An internal FaceTime error occurred. There was a problem with FaceTime. You need to quit and open FaceTime again. Please help!

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