1 Reply Latest reply: Apr 20, 2013 6:59 AM by jesterwylde
Harleygirl 1957 Level 1 Level 1 (0 points)

Ii purchase 2 songs from I tunes yesterday on my phone for some reasons when I hooked my phone to my MacBook and i pad to download the new songs I was charged 3 times for each apple product I have  that never happened before  I did change my apple id and my email address .i was told to go to appleid.com/support  but nobody over there could help me. Could some one help I can't get int o the old Id cuz I deleted all the information .


iPhone 4, iOS 6
  • jesterwylde Level 4 Level 4 (1,360 points)

    Go to expresslane.apple.com  and choose 'itunes', then ' iTunes store'

     

    Select your topic ( billing and account or something like that)

     

    continue and send an email to iTunes store support, this is not a technical issue but an issue with your account.

     

    The itunes store support will look into it.

     

    Hope this helps