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La pantalla de mi ipad quedo en negro luego de que se cayo al suelo. funciona la retroiluminacion y se escucha cuando lo bloqueo y desbloqueo. es decir la pantalla tactil funciona. no da imagen la pantalla. la reinicie y no pasa nada. no se ve la manzan

La pantalla de mi ipad quedo en negro luego de que se cayo al suelo. funciona la retroiluminacion y se escucha cuando lo bloqueo y desbloqueo. es decir la pantalla tactil funciona. no da imagen la pantalla. la reinicie y no pasa nada. no se ve la manzana. solo brilla la pantalla en negro. que puedo hacer?

iPad

Posted on Apr 20, 2013 9:19 AM

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Posted on Apr 20, 2013 9:28 AM

it's most likely a hardware issue that needs repair. D you have a backup ?


Try this: http://support.apple.com/kb/HT1430?viewlocale=es_ES <==== Español !!!


If that doesn't solve the issue, you could also try backing up the device and restoring the device as new.

In that case, follow the steps in: http://support.apple.com/kb/HT4137?viewlocale=es_ES
<==== Español !!!

NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.

If you're not able to restore the device, this one might help: http://support.apple.com/kb/HT1808?viewlocale=es_ES<==== Español !!!

Using his article will erase everything on the device, so make sure you have a backup!

Good luck 🙂

1 reply
Question marked as Best reply

Apr 20, 2013 9:28 AM in response to Toniet

it's most likely a hardware issue that needs repair. D you have a backup ?


Try this: http://support.apple.com/kb/HT1430?viewlocale=es_ES <==== Español !!!


If that doesn't solve the issue, you could also try backing up the device and restoring the device as new.

In that case, follow the steps in: http://support.apple.com/kb/HT4137?viewlocale=es_ES
<==== Español !!!

NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.

If you're not able to restore the device, this one might help: http://support.apple.com/kb/HT1808?viewlocale=es_ES<==== Español !!!

Using his article will erase everything on the device, so make sure you have a backup!

Good luck 🙂

La pantalla de mi ipad quedo en negro luego de que se cayo al suelo. funciona la retroiluminacion y se escucha cuando lo bloqueo y desbloqueo. es decir la pantalla tactil funciona. no da imagen la pantalla. la reinicie y no pasa nada. no se ve la manzan

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