Lock button

My lock button is playing up. I have to press it 3/4 and sometimes up to 5 times to lock the phone, would I have to go into apple and see if they could repair it or could you go in and swap it with a new one because I'm still in my warranty?

iPhone 5, iOS 6.1.3

Posted on Apr 20, 2013 11:53 AM

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Posted on Apr 20, 2013 11:58 AM

Make an appointment at an Apple Store if there is one nearby. If determined this is a hardware failure and not caused by abuse or accidental damage and the iPhone remains under warranty, it should be exchanged under warranty. Every warranty claim is on a case by case basis.

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Apr 20, 2013 11:58 AM in response to Lukee12

Make an appointment at an Apple Store if there is one nearby. If determined this is a hardware failure and not caused by abuse or accidental damage and the iPhone remains under warranty, it should be exchanged under warranty. Every warranty claim is on a case by case basis.

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