Why couldn't activate FaceTime on my iPad?

Question

Level 1

6 points

Why couldn't activate FaceTime on my iPad?

I couldn't activate FaceTime on my iPad. Yesterday I could use FaceTime normally with my AppleID but today what's happened! When I opened Face time on my iPad , it told me to sign in with Apple ID to activate Face time. I signed in with my ID correctly, but it still showed that "could not sign in, please check your network connection and try again" . My network was no problem, I could use Internet to browse normally and I could use the same Apple ID (as I used on iPad) to Face time with my Face time app on MacBook Air. (Normally, I used the same Apple ID for Face time on both iPad and MacBook Air with no problem at all.) I tried to solve many times including signed in with 3 others Apple ID, checked for no restriction, checked for date and time, reset both Face time app. and iPad, but it didn't work. How should I do next?

iPad 2, iOS 6.1.3

Posted on Apr 21, 2013 5:06 AM

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Answer 1

Apr 21, 2013 8:31 AM in response to Phongcham

Using FaceTime http://support.apple.com/kb/ht4319

Troubleshooting FaceTime http://support.apple.com/kb/TS3367

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8

Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268

Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245

iOS: About Messages

http://support.apple.com/kb/HT3529

Set up iMessage

http://www.apple.com/ca/ios/messages/

iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage

http://support.apple.com/kb/HT5538

How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS

http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/

Troubleshooting Messages

http://support.apple.com/kb/TS2755

Troubleshooting iMessage Issues: Some Useful Tips You Should Try

http://www.igeeksblog.com/troubleshooting-imessage-issues/

Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/

Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90

How to Block Someone on FaceTime

http://www.ehow.com/how_10033185_block-someone-facetime.html

My Facetime Doesn't Ring

https://discussions.apple.com/thread/4155326

To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8

How to Send SMS from iPad

http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html

 Cheers, Tom 😉

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Answer 2

Phongcham Author

Level 1

6 points

Apr 21, 2013 6:11 PM in response to Texas Mac Man

Thanks very much Mr Texas.

I did everything as ur advice and above but didn't work! Include reset all settings.

I couldn't activate Face time, it appeared the same sentence I told above.

Another problems I found are notification don't work although it status is on and also icloud too.

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Answer 3

Apr 21, 2013 6:40 PM in response to Phongcham

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)

 Cheers, Tom 😉

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Answer 4

Phongcham Author

Level 1

6 points

Apr 21, 2013 8:46 PM in response to Texas Mac Man

I did it for many times before got in support community. Until now more than 20 times, but still don't work!

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