1 Reply Latest reply: Apr 21, 2013 9:36 AM by jesterwylde
justin.marburger Level 1 (0 points)

I am trying to create a new account but every time I put in my billing information and numbers, the same screen pops up with, in red "For assistance contact iTunes Support". I am currently overseas and want my imessage to work correctly


Mac Pro
  • jesterwylde Level 4 (1,360 points)

    to contact iTunes store support, follow these steps:

     

    1. Go to expresslane.apple.com

    2. select 'itunes' and then 'itunes store'

    3. select a topic and a subject

    4. click 'continue' and then 'email'

    5. fill out the form and explain your situation

    6. they will respond within 24 hours usually

     

    Good luck