My Grandson is trying to redeem an Apple Store email Gift Card, but their hard drive broke before it could be redeemed. The email sent by the Apple Store was lost when the hard drive failed. What needs to be done to redeem his gift card? Thank you. Zack
Email Apple Store Gift Card -OTHER, iOS 6.1.3, Cannot redeem email gift card
If the Gift Card is not yet been redeemed, you can still redeem it using an iOS device or another computer. Just follow the instructions on this article:
How to Redeem a Code:
http://support.apple.com/kb/HT1574
😉 Hope it helps!
Thank you for your quick reply to my grandson's problem. My grandson's problem, he does not have the code? The code was on an email and it went down with the broken hard drive. The email was lost before he could redeem the gift card.
Thank you again. Zack Wheat
You can contact the iTunes Support team and they can retrieve the redemption code of the Gift Card for you. You can contact them at:
My Grandson is trying to redeem an Apple Store Gift Card, but their hard drive broke before it could be redeemed. What needs to be done to redeem his gift card?
