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Unexpected Shut down when moving macbook pro on my 'lap'

In the last month or so, I've been suffering from an unexpected shut down of my mac book pro - which is quite annoying.


The issue seems to be (and it is reproducable) that after a few minutes (or seconds sometimes) of moving my mac from a flat surface (e.g. a coffee table) onto my 'lap' the computer just shuts down (no warning).


I can reproduce this by holding my mac in both hands above my lap and rotating away from me (i.e. screen closer and keyboard futher away)....


After some googling, I think this could be related to the sudden movement sensor (and a suggestion was to reset my smc by doing shift-ctrl-option-powerbutton when the mac was powered down). But this hasn't worked.


Anyone experienced similar issues?


I'm using a 17inch early 2011 mac book pro, running OS X 10.8.3 with the latest software updates installed.


It doesn't seem to matter what I'm doing, i.e. watching videos, writing emails, using lightroom, photoshop.


I wonder if this is related to any recent udpdate?


Thanks

Ioant

MacBook Pro, OS X Mountain Lion (10.8.3)

Posted on Apr 21, 2013 11:55 AM

Reply
47 replies

Sep 24, 2013 1:52 PM in response to Ioan007

Ioan007

My point, is that it isn't unreasonable to think that one should move a laptop




its not the laptop itself but the HD inside same.


You simply dont understand the mechanical nature and operation of a conventional HD. 😉


If you want to constantly move your Mac, get a SSD,.........but HD heads hover MICROMETERS above the platters, and there is an extremely long and logical reason behind the SMS HD sensor.


User uploaded file

Apr 21, 2013 2:31 PM in response to Ioan007

Make a "Genius" appointment at an Apple Store.

Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

*An SSD doesn't need to be zeroed.

Jun 17, 2015 12:01 PM in response to Ioan007

I've sort of scanned the answers here.

Are you aware of this?

Apple Recall

https://www.apple.com/support/macbookpro-videoissues/

and yours is one of the affected models:

"MacBook Pro (17-inch Early 2011)"

Also since it says:

"Computer restarts unexpectedly"

A badly attached GPU could cause this. That could possibly send a graphics anomaly through the MBP that would cause a shutdown.

It would be worth your time to take it in and have Apple test it. Make sure a shutdown occurs while they're testing it.

Apr 23, 2013 4:57 PM in response to Ioan007

I once had a problem like that on an Apple PowerBook about 10 years ago. It was caused by a loose connection on the motherboard, so that when I moved the computer the case would flex just enough to create a gap in the loose connection and the power cut would instantly shut down the computer. Only a trip to Apple service fixed it.


I'm not saying that's exactly what's going on here, and the MacBook Pro has a much stiffer case than the old plastic PowerBooks G3. My point is that it could be caused by a fault somewhere in the motherboard the you should have repaired, hopefully your warranty has not run out.


I am convinced it is a hardware fault of some kind because that problem should not be happening at all. Because of features like the SMS, today's MacBook Pros can withstand quite a bit of being moved around with no ill effects.


In the end, Linc's advice is good and helpful because this is probably something you cannot fix on your own. Your best option is to have Apple look at it.

Apr 24, 2013 4:36 PM in response to Csound1

My point, is that it isn't unreasonable to think that one should move a laptop.....therefore not moving it to minimise the problem isn't a solution (or behaviour that needs to cease).


As you said I'm sure that the apple guys at the store will be able to fix...after all they are paid and do know what they are talking about, unlike you.

Apr 24, 2013 5:58 PM in response to Ioan007

You have a pretty bad attitude for someone who came here looking for help from total strangers who owe you nothing and volunteer their time. You've been given the one and only correct answer several times by several different people, and you've given infantile responses to all of them. Nobody has yet figured out a way to fix electronics by telekinesis. Until that happens, you'll have take the machine to a service facility.

Apr 24, 2013 11:30 PM in response to Linc Davis

They aren't infantile answers. I just don't find your response constructive. I was planning to take it to the store - but wanted to find out if anyone else had experienced similar issues and if so, what they did....if the only answer is to take it to a store then so be it.......I'd still like to understand if this is a common problem or not (and that's why I value Network's answer - he tried to reason and address the problem)


What I don't find constructive with your original answer is that you didn't address the question I originally asked - you stock answer is take it to the store. Everyone here seems to fawn over you - but to be honest I find that most of your answers are curt and unhelpful.


If your girlfriend (partner or whoever) had a flat tyre, is your answer to take to the garage and let them fix it, rather than explaining that you've also experienced a flat tyre, and one solution would be to change it yourself.

Apr 25, 2013 3:52 PM in response to Ioan007

I've had similar behaviors on a repaired MacBook Pro -- it seems that a connector (inside) was loose, and could be affected by jolting or moving the computer. If you can get the bottom plate off the MacBook, look at all the obvious ribbon cables where they are connected looking for any gaps between the headers or just slightly move the wires. Moving the cables might cause any corrosion to get wiped clean, depending on the age of the system. on


All metal on metal connections can experience corrosion, even though it's a small amount, it could cause intermittant behavior.


Just a thought, maybe useless, but I hope it's helpful. It helped my system.


You might just re-seat the memory SODIMMS -- and see if that helps first. I can't recall how easy it is to expose the bottom of the circuit board on the older MacBooks, but on my 2011/2012 after removing a bunch of screws, everything is exposed (memory, hard disk, CPU fan, etc.).

Sep 17, 2013 2:07 PM in response to Ioan007

HI there.


For what it's worth, I can align with your problem.


It happens wether the motion sensor is enabled OR disabled.

My machine in question is an original unibody macbook pro.


I can also add that on my machine, it happens ONLY in OS 10.8 (I booted from all four paritions on my Hard drive, each containing a separate OS from 10.5 - 10.8)



I can also add that it not due to a corrupt user-level library/preferences etc (checked in a new account setup and exisitng other user accoounts both admin and standard, and it turned off in all when moved/tilted a certain way)



I have been asked to wipe my 10.8 partition and re-install anew and test again.


If it still does it, then Apple are officially Stumped.

Sep 23, 2013 10:46 PM in response to stan spencer

I too have a similar issue. I found that it was most evident when moving the laptop upwards quickly (when I was moving the laptop when getting out of bed.)


From that I found the issue, if I squeeze the left corner while the screen is open the mac will instantally turn off. My hypothesis is that when lifting up the mac quickly the logic board in the left corner comes in contact with the bottom of the case and shorts out. I recently had the back cover off to install some more ram and there is two black wires that are a bit thicker gauge and slightly raised (definitely the problem point for my case.) I have tried to make sure the connections are tight to the logic board, but the issue is still occurring.


Lightly push or squeeze the back corner, the back cover to the logic board and see if this is your issue.


What I'm going to try next is putting some nonconductive tape between the back cover and the two exposed wires with metal clips.

Unexpected Shut down when moving macbook pro on my 'lap'

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