Please help, I have tried unplugging everything.... Diagnostics etc...
iMac, Mac OS X (10.6.8)
Hi, this has worked for a few...
Though all of these steps may or may not be needed, I'm including them all.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).
Click OK.
Thanks for your help, but unfortunately went thru your steps and still unable to connect.... Any other thoughts?
Hmmm, who's your ISP?
Have you reset the Modem or Router?
Do you have any anti-virus softare running, or applications such as Little Snitch, Peer Guardian, etc?
I have reset modem airport wifi , I have comcast and it is working fine on other devices. I do not have am antivirus program. This all started when my office remote access program was attempting to load, it couldn't connect, then screen when're black. When I came back the Internet would not load. I have since deleted the application for the remote access to my work computer.
Open Network Utility in Applications>Utilities>Ping tab, enter this number & try it...
74.125.224.36
--- 74.125.224.36 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 75.176/89.472/96.133/7.072 ms
Then try the Traceroute tab with the same numbers, how far does it get?
Traceroute has started ...
traceroute to 74.125.224.36 (74.125.224.36), 64 hops max, 40 byte packets
1 192.168.15.1 (192.168.15.1) 1.850 ms 0.822 ms 0.471 ms
2 * * *
3 10.41.164.177 (10.41.164.177) 95.426 ms 66.071 ms 60.003 ms
4 64.13.115.205 (64.13.115.205) 65.011 ms 60.880 ms 64.894 ms
5 64-13-49-226.war.clearwire-dns.net (64.13.49.226) 59.925 ms 60.783 ms 64.833 ms
6 64.13.115.170 (64.13.115.170) 64.671 ms 56.278 ms 54.681 ms
7 66.249.94.214 (66.249.94.214) 65.293 ms 61.158 ms 66.249.94.212 (66.249.94.212) 69.747 ms
8 66.249.94.199 (66.249.94.199) 60.812 ms 66.249.94.197 (66.249.94.197) 61.344 ms 81.528 ms
9 209.85.248.220 (209.85.248.220) 80.168 ms 209.85.240.228 (209.85.240.228) 66.248 ms 209.85.248.220 (209.85.248.220) 71.189 ms
10 72.14.232.62 (72.14.232.62) 74.594 ms 80.978 ms 216.239.49.199 (216.239.49.199) 80.356 ms
11 209.85.250.65 (209.85.250.65) 76.212 ms 209.85.250.61 (209.85.250.61) 75.861 ms 209.85.250.65 (209.85.250.65) 86.266 ms
12 64.233.174.15 (64.233.174.15) 84.448 ms 95.769 ms 94.725 ms
13 * nuq04s06-in-f4.1e100.net (74.125.224.36) 143.277 ms 85.758 ms
The trace route goes up to 15. Does it matter that some of the numbers are different?
What should network utility info tab, select a network for interface information be? Mine is on FireWire with no hardware address no active link and zero for all the transfer statistics
No, the numbers should be different, what we want to see is if it's getting out past your Modem & on the Internet.
Try google.com instead of those numbers.
Did the Ping work?
Put this in a Browser's url bat, what happens?
Pre-Installed MacOS: X 10.7 (11A2061)
On the Info tab, you need to change the ˜etwork Interface to what you connect with.
Where do I put google.com?
I think the ping worked.
I typed in " pre-installed Mac OS: x 10.7 (11A2061) in the URL bar of safari and it says
Safari can't open page because the pages Ddress isn't valid .
I did change I do tab to Ethernet. Should I change it to airport ?
Thanks for trying ---
OOPs no idea how Pre-Installed MacOS: X 10.7 (11A2061) ended up there, try this in the url bar...
17.149.160.49
It has bullet points listing:
Apple
Store
Mac
iPod
iPhone
iPad
iTunes
Support
A search box
iPhone 5. Loving it is easy. That's why so many people do.
iPad. Two sizes do all.
Etc
Etc
OK, I still think this is a DNS issue, did you add those DNS numbers to the Interface you conect with?
Each Interface has it's own DNS settings.
I cannot connect to Internet on Mac OS X 10.6.8 with any of my three browsers. Wi fi is working, modem and Ethernet working. Failed connection to Internet and server. What can i do to fix!!!!
