Ipod touch has lost LOADS of my videos when connected to my MacBook Pro

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Level 1

10 points

Ipod touch has lost LOADS of my videos when connected to my MacBook Pro

Ok this is a weird one, and it's happened twice now.

So I use two macs, my 27" iMac at work which runs snow leopard, and my MacBook Pro laptop that is running Tiger.

Now I connect both to my brand new iPod Touch, which is great and has all my videos ond music on.

Now I uploaded a ton of films / tv etc and when I went on holiday I took my laptop with me to use and I also use to charge up my ipod.

Now when I was charging in itunes on the laptop it showed all my old videos and music for some reason, not sure why - but when I checked the iPod it had all my new stuff on.

So I charged it, added a new album from my laptop and thought all was fine. But it wasn't.

Now I have lost ALL the new music and videos I put on there, and it's even put the old films and tv back on there....How? Why?

Now when I click on the iPod touch it tells me under setings / about that I have 31 videos on there, but it's only showing 10. So they've somehoe gone and as I have them all on my work mac and I'm on holiday I can't get them back on....GRRRRRR!

This has happened once before but I've no idea why - can anyone shed any light on this?

Thanks guys...it's so much of a pain.😕

iPod touch (5th generation), iOS 6.1.3

Posted on Apr 22, 2013 1:37 AM

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Answer 1

lllaass

Level 10

210,513 points

Apr 22, 2013 2:28 AM in response to Spugsy

Likely because of the incompatibility with Tiger.(can only go to iTunes 9.x), the 5G iPod requires Snow

Lepard (iTunes 10.7) or later.

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Answer 2

Spugsy Author

Level 1

10 points

Apr 22, 2013 6:49 AM in response to lllaass

Sorry my mistake, my mac at work has Snow Leopard and my laptop has Mountain Lion.

This shouldn't make a difference should it? Independently they iPod works fine, in fact most of the time I connect to both to add music, cideos, delete watched videos etc and it's fine.

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Answer 3

lllaass

Level 10

210,513 points

Apr 22, 2013 6:56 AM in response to Spugsy

- You can only sync with one iTunes library. If you sync with a different library, the iPod will be erased and its contents replaced what is in the iTunes library of the attached computer. It appears that is what happened..

- You can redownload iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

- You can "sync" music and videos from different ibraries by using the manual method specified here:

iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad

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Answer 4

Spugsy Author

Level 1

10 points

Apr 22, 2013 6:58 AM in response to lllaass

It's not synched, it's set to 'manually manage music and videos' which is why this seems so weird - it's happened twice for no reason. On the laptop it shows a completely different set of videos to what is on there.

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Answer 5

lllaass

Level 10

210,513 points

Apr 22, 2013 7:18 AM in response to Spugsy

- I have no idea. Are you sure you have the right boxes checked in iTunes for manually syncing? That is all I can thing of except if you had a computer glitch but that seems strange to have it happen twice.

- One other thing is if you go to Settings>iTunes and App Stores are Automatic downloads turned one? If one if someone purchases an Apple medium like a video on another device/computer it will automatically be downloaded to your iPod.

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