3487 Views 14 Replies Latest reply: Jun 12, 2006 5:55 PM by Rose Healy
I have had a version of the same issue.
I had two email accounts (.mac and bellsouth.net) both worked fine with Mac Mail until I went on the road with my MacBook Pro. Nothing would let me send mail out, so I changed port on .mac outgoing mail server to 587 from 25 and it worked.
Same fix did not work with bellsouth, and I have tried to add a third business email account and incoming works fine and outgoing fails for the same reason of "not recognizing the server"
When connected to a different ISP than your own when on the road, it depends on the ISP used for connecting to the internet regarding the required settings when using an SMTP server not provided by the ISP.
Some free internet access provided at hotels do not support using an authenticated SMTP server such as the .Mac SMTP server. In that situation, changing authentication to None will usually resolve the problem. For others, using Port 25 instead of 587 is required.
Some require an authenticated SMTP server and if the BellSouth SMTP server is not authenticated, this is why you could not send messages with your BellSouth account and SMTP server on Port 25 or 587.
For the most part when traveling and using an ISP to connect to the internet other than your own, you need to check with the ISP to determine their required settings when using an SMTP server not provided by the ISP.
no i could never send a message. I just set up my .mac account today and now I can send messages to it, just not send them out. I have never taken the computer on the road as it is not a laptop. So, I know that isn't the problem. My internet does run off airport. I don't know if that has anything to do with it.
My previous reply was to William.
You can receive messages with your .Mac account but not send message with the account.
The .Mac SMTP server settings should be as follows:
Outgoing Mail Server: smtp.mac.com
Server Port: The standard SMTP server port is 25 but try entering 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings button below to view or change these settings.
Use Secure Sockets Layer: Off or not selected.
User Name: The portion of your .Mac email address in front of the @ sign only.
Password: Your .Mac account password - the same password used to check the incoming mail server for new messages.
If these settings are correct and entering 587 in place of 25 in the Server Port field does not work, are you accessing an email account and SMTP server in Mail that is provided by your ISP used for connecting to the internet
If so and you can successfully send messages with this account and SMTP server, select/use your ISP's SMTP server to send mail with your .Mac account which is invisible to all recipients.
Most, if not all ISPs now block the use of SMTP servers that are outside of their network on Port 25. Some ISPs allow the use of an authenticated SMTP server only that is outside of their network on Port 25 but some block its use regardless even when using 587 for the SMTP Server Port.
Sometimes you will get this message if the server is busy and just simply not accepting mail fetch requests. It appears that the program assumes your password is being rejected when this happens and asks for the password. Solution: Wait a while and retry. This happens quite a bit for my university pop account.
I have a similar problem. I have a domain name so my mail is forwarded from a different server than my ISP.
My "send" or smtp settings work fine.
My incoming settings do not...but only on my laptop computer. On my desktop they work fine and they are the same!
This is a recent problem. My last incoming message was yesterday at noon.
(on my laptop. As I said, everything works fine on my desktop machine.)
I tried fixing the keychain permissions and it found nothing wrong.
I deleted any keychains for my mail that were as new as yesterday.
It comes back with the denied request so quickly it makes me think that my mail server at my domain name host did not really get it...that the settings are somehow wrong on MY end. I have fixed disk permissions and restarted.
I'm at a loss.
I had the same issue and followed the suggestion of a post I saw on this site and it worked. If you have more than one mailbox, highlight the one you want to fix, go to Mailbox up in the toolbar and click on Rebuild. It worked great for me....just figured it out today after going crazy for weeks. Hope it works for you.