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How to claim iPhone warranty

I'm having a problem with my Iphone I'm thinking to to post it to apple store Italy from Sri Lanka . I'm having a doubt if only to send the phone or send it with the box and accessories .


DOES APPLE NEED THE BOX AND ACCESSORIES FOR A CLAIM?

iPhone 5, iOS 6.1.3

Posted on Apr 22, 2013 9:41 PM

Reply
7 replies

Apr 23, 2013 7:14 AM in response to Mohhaaqib

You will have to hand carry the iPhone to Apple in Italy or other EU

country or send it to friend/relative there to take to Apple. Apple

does not accept international shipments for evaluation or replacement

nor will Apple ship out of the country after replacement.


Shipping and insurance to and from your friend will be your responsibility.

How to claim iPhone warranty

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