Sending Email Problem

Question

Sending Email Problem

My default email account is thru my DSL provider. I recently changed my email password and now any email I try to send on my iPad does not go thru. I receive incoming emails fine. Of course I changed my password in my iPad Mail settings but on that screen it shows one place to enter password and appears as if that would be for both incoming and outgoing emails. Changing my email password worked fine on my MacBook Pro (same email account). Does anyone know what I need to do for my iPad to send emails if it has no problem receding them?

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion (10.8.3)

Posted on Apr 23, 2013 3:22 AM

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Answer 1

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Demo

Level 10

166,500 points

Apr 23, 2013 3:42 AM in response to IpadinParadise

You have to go a little deeper into the settings for the outgoing mail server settings. Make sure that your username and password are in there.

Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

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Answer 2

Apr 23, 2013 4:53 AM in response to Demo

Thank you! I had tried but had just not known how deep to keep tapping in there. Fixed now and tested.

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Answer 3

Demo

Level 10

166,500 points

Apr 23, 2013 4:56 AM in response to IpadinParadise

You're welcome. I've been in the same situation myself.

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