Where do I send my iphone for repair?

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Where do I send my iphone for repair?

I live in Chile and I need to send my iphone for repair to the US.

My uncle lives in Miami, so I used his adress as a shipping adress for my repaired phone. I dont know where to send it though.

iPhone 5

Posted on Apr 23, 2013 3:46 PM

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Answer 1

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Lawrence Finch

Level 10

202,118 points

Apr 23, 2013 4:31 PM in response to ValeMagni

Send it to your uncle. He can take it an Apple store in Miami (there are 5 in and around Miami) and get an immediate replacement.

Apple Store The Falls
8888 SW 136th StreetMiami, FL 33176
View store details
Apple Store Dadeland
7509 North Kendall DriveMiami, FL 33156
View store details
Apple Store Lincoln Road
738 Lincoln RoadMiami Beach, FL 33139
View store details
Apple Store Aventura
19501 Biscayne BoulevardAventura, FL 33180
View store details
Apple Store The Galleria
2388 E. Sunrise BoulevardFort Lauderdale, FL 33304
View store details

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Answer 2

brad805

Level 5

7,397 points

Apr 23, 2013 4:39 PM in response to ValeMagni

I believe you will have to send the iPhone to Apple from the US address, not from Chile. To send the iPhone to Apple from the US you can use this link for assistance: https://expresslane.apple.com/ServiceOptionAction.action

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Answer 3

ValeMagni Author

Level 1

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Apr 23, 2013 6:04 PM in response to Lawrence Finch

Thanks, but if possible I'd prefer to send it directly to apple so I don't bother my uncle. The question is, can I send it to apple from Chile?

I received a repair number and everything but I suppose UPS has apple's adress because they didn't give it to me.

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Answer 4

diesel vdub

Level 7

22,178 points

Apr 23, 2013 6:37 PM in response to ValeMagni

ValeMagni wrote:

Thanks, but if possible I'd prefer to send it directly to apple

Apple will not accept shipments from outside the country and they certainly will not ship it outside the country to return it.

If you do not want to bother your uncle, get on a plane and fly to the US, get it replaced and then fly back home.

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Answer 5

ValeMagni Author

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Apr 23, 2013 7:00 PM in response to diesel vdub

I know apple does not ship repaired things outside the country, that is why I specifically said that I used my uncle's adress as a shipping adress for the repaired phone.

The only thing I wanted to know was if I could send it from here.

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Answer 6

Apr 24, 2013 4:57 AM in response to ValeMagni

I don't think Apple will accept a shipment from outside the US, but you can call them and ask.

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