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my iphone will not turn on

hi my name is knoshney white i recently recieved a iphone fron a friend it is a iphone 4 and will not turn on the backlight will go on but not the apple logo not the home screen. I tryed using the mthod where you press both the home and the sleep/wake button but only the backlight pops up. What should i do?

iPhone 4, need help badly

Posted on Apr 23, 2013 7:09 PM

Reply
1 reply

Apr 23, 2013 7:10 PM in response to knoshney

The Basic Troubleshooting Steps are:


Restart... Reset... Restore from Backup... Restore as New...



Restart / Reset


http://support.apple.com/kb/ht1430


Backing up, Updating and Restoring


http://support.apple.com/kb/HT1414



If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...


Be sure to make an appointment first...

my iphone will not turn on

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