HT203512: iCloud: Account troubleshooting
Learn about iCloud: Account troubleshootingQ: I can not sign in to iCloud using my iPad. It says verification failed, the request timed out. However, I can sign in at appleid.a ... I can not sign in to iCloud using my iPad. It says verification failed, the request timed out. However, I can sign in at appleid.apple.com using my laptap. more
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Helpful answers
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May 24, 2013 4:05 PM in response to lenorejby heather1021,I would suggest....
1. Going to Settings>Safari, and then deleting cookies and data
2. Then going to your home screen. Double click the home button, a shelf should appear at the bottom of the screen. - Hold your finger on the first app on the bottom shelf until it starts to shake. Once they are shaking, tap the Red circle with the white minus sign in it in the upper left corner of each app on the shelf until they are all closed. Note - this will NOT delete the apps, only close those running in the background.
3. Restart the device (hold sleep/wake button until you see a red "slide to power off" slider. Power down iPad. Then when screen is black, turn back on normally.
4. Try again.
5. If issue persists, if you have a cellular model, you'll probably want to try using cellular data instead of wifi to connect, turn Wifi to OFF in settings>wifi, then try again.
6. After this go back to settings>wifi and turn it back on
7. If using cellular didnt work, try again, now that wifi has been turned off then back on.
8. if still doesnt work, reset network settings, (will need to reenter you wifi passcode if you do this). You can reset these by going to Settings>General>Reset>Reset network settings. This will restart your iPad so dont be alarmed.
8. Try again.
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Sep 20, 2013 6:54 AM in response to heather1021by aliakber,Heather, just dont write something for the sake of writing.
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Sep 27, 2013 11:19 PM in response to aliakberby heather1021,I have used those steps successfully to resolve this exact issue many times.
Who is writing for the sake of writing? I thought this forum was to provide technical support.
What did your post do?
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May 1, 2014 8:27 AM in response to heather1021by taherabahar,Heather,
Thank you so much for the tip. It really did work.
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Jul 10, 2014 2:26 PM in response to heather1021by EricChapman,Heather, this worked great for me. Thank you!
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Sep 9, 2014 5:02 PM in response to heather1021by cintia.rdz,These simple steps helped.
Thanks Heather!
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