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iPad won't start after heavy object dropped in it

My wife just dropped a heavy object on my iPad and it immediately shut down and now I can't restart it. There is no response to connecting to either a power supply or a laptop. Any ideas or is this an insurance job?

iPod classic

Posted on Apr 24, 2013 7:24 AM

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Posted on Apr 24, 2013 7:30 AM

It is, to paraphrase Monty Python, "a late iPad". My condolences.


Apple does out of warranty replacements which are less than the full price of a device. You might also try third party repair outfits.


Best of luck.

2 replies

Apr 24, 2013 2:48 PM in response to Paul K50

Did the screen break?


A few iPad users have been successful in "reviving" an iPad after a drop. Turn the iPad over and give it a HARD SLAP in the back. May take several slaps.


Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.


Out-of-Warranty Service

If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)




iPad model Out-of-Warranty Service Fee
iPad mini $219
iPad 3rd, 4th generation $299
iPad 2, iPad $249



A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.

Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad



Make a Genius Bar Reservation

http://www.apple.com/retail/geniusbar/


You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.


iPad Repair & Screen Replacement Services

http://www.ifixyouri.com/16-ipad-repairs


RepairZoom iPad Repair

http://www.repairzoom.com/ipad-repair.html


Mission Repair

http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm


iGadgetResQ

http://www.igadgetresq.com/ipad-repair/


 Cheers, Tom 😉


iPad won't start after heavy object dropped in it

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