Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot turn on or charge my iPad Mini

I've just use this iPad mini for 3 months, never fall down, no scratch, and well kept.

Suddenly today, when i want to snap a pic, i open the iPad mini case, nothing appear.

I can't even turn on or charge my iPad mini.

No light, nothing. It seems like there is no battery at all.


What should i do? help me please

Posted on Apr 24, 2013 7:22 AM

Reply
Question marked as Best reply

Posted on Apr 24, 2013 7:32 AM

Plug it in to power for at least 15 minutes. If it doesn't automatically come on, try a Reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

2 replies

Apr 24, 2013 2:49 PM in response to shazzyshaz

Frozen or unresponsive iPad

Resolve these most common issues:

• Display remains black or blank

• Touch screen not responding

• Application unexpectedly closes or freezes

http://www.apple.com/support/ipad/assistant/ipad/


iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad

http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad


What to Do When Your iPad Won't Turn On

http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm


iOS: Not responding or does not turn on

http://support.apple.com/kb/TS3281


iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274


 Cheers, Tom 😉

I cannot turn on or charge my iPad Mini

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.