5 Replies Latest reply: May 28, 2013 4:29 PM by Mister Mark
Youngetal Level 1 Level 1

Trying to install software updates and I have received this message several times. Also can't install Adobe Flash update - a "general error" occurs. Suggestions?

Mac mini (Mid 2011), OS X Mountain Lion (10.8.3)
  • Eric Root Level 9 Level 9
    Mac OS X

    If there is a lot to update, sometimes it works better if you get the big update installed individually.


    App Store Error 103

  • baltwo Level 9 Level 9

    Step one is to log into a newly created admin user account and see if the problem persists.

  • Linc Davis Level 10 Level 10

    Test after each of the following steps until the problem is resolved.

    Step 1

    If you're trying to install more than one update at the same time, do the installations one at a time.

    Step 2

    Triple-click the line below to select it:  


    Right-click or control-click the highlighted line and select

    Services Open

    from the contextual menu. A folder should open. Move the contents to the Trash. You may be prompted for your administrator password.

  • Bush444 Level 1 Level 1

    Thank you! This solved the problem. I am not a geek so I wasn't sure what a "contextual menu" was. I selected everything that showed up after doing the services open thing, then moved it to trash. When I next tried the iTunes update, it worked!

  • Mister Mark Level 1 Level 1

    Nice. Thanks.


    Seems like there are more and more minor hassles like this on my home 'hassle-free' iMac. Not an encouraging sign... If I wanted to fool around like this I'd get a Windows PC.