outgoing call log

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Level 1

7 points

outgoing call log

I need to produce evidence to my Network provider that I dialled a certain number nearly 3 weeks ago. This wasn't going to be a problem becuase I had kept the call activity in my 'Recents' and knew I could produce the date and duration of those two calls. I went to access this data this evening and inadvertently clicked on the actual number rather than the > icon to the right of the number and so, rather than calling up my Outgoing Call history for that number from 3 weeks ago, I dialled the number again! To my horror, now only the most recent call shows in the Outgoing Call hsitory associated with that number. Is there anyway (or any software/app) that will allow me to rerieve from the iPhone 5's memory the evidence/detail of those two calls that I made to the number 3 weeks ago? I haven't backed up the phone in the 3 weeks since making those calls. :O(

iPhone, iOS 4

Posted on Apr 24, 2013 1:40 PM

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Answer 1

wjosten

Level 10

95,369 points

Apr 24, 2013 3:36 PM in response to RedJohnny

If it still exists on your phone, you need to turn your phone off now & stop using it, as once deleted, the data gets overwritten, as you use your phone, making any type of recovery difficult or impossible. I'm not aware of any "consumer" software that really works...almost all I've looked at is nothing but a rip-off. Recovering data like this is expensive. Ask these folks:

http://www.drivesaversdatarecovery.com/

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Answer 2

RedJohnny Author

Level 1

7 points

Apr 24, 2013 1:50 PM in response to razmee209

No, the problem I have is that my Network providers system has failed to log the calls... hence me wanting to produce my own phones Outgoing Call log relative to that specific number as evidence that it was called.

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Answer 3

RedJohnny Author

Level 1

7 points

Apr 24, 2013 1:54 PM in response to razmee209

Without getting into that, I'd just like to know if there is any way I can retrieve that data from my phones history. After all, it was there, logged until I inadvertently called the number again this evening so that information (one would think) is still held somewhere in the phones memory... I just want to know if I can get in and extract it. Thanks.

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Answer 4

RedJohnny Author

Level 1

7 points

Apr 24, 2013 3:15 PM in response to wjosten

Thanks wjosten but that's not quite what I am asking. When you have a number in my 'Recents' you can do one of two things. You can touch the number and the iphone calls it OR you can touch the '>' icon to the right of the number and an 'Info' screen appears that lists, amongst other things, the recent 'Outgoing Calls' to that particualr number (includes date of call and duration of call). Up until this evening I had the detail of two calls made to a number in this 'Info' screen but I inadvetently touched the number rather than the '>' icon and so my phone dialled the number again, erasing from the 'Info' screen the detail of the two previous calls I had made to that number some 3 weeks ago.

My question is this - is there any direct method or indirect method (i.e. via an App or software) that I can rerieve the call info relating to those two calls that were made 3 weeks ago, the detail of which was held on the 'Info' screen until this evening and was only erased because I called the number again.

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Answer 5

Jun 28, 2017 11:35 AM in response to wjosten

If your carrier is VZW and probably others you can call them! But beware. I was just on the phone with VZW for an hour after spending an hour trying all the app directions and forum suggestions. The problem is still not resolved. I was looking for a date and time a 911 call was made. It was in my phone history a day or two ago but iPhone 6s only stores 100 calls. When I finally got some on the phone at VZW, he found my entire call histor. Fine right? NO! First of all of calls where in mountain time. I need the PSDT time. And they do not show the call in the master record. Now at least they are going to write 911 and get a report mailed to me. We will see. All of this may not apply but calling the company. I just wanted to vent and call VZW to task. I will be posting this elsewhere.

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Answer 6

razmee209

Level 10

198,696 points

Apr 24, 2013 1:42 PM in response to RedJohnny

Couldn't you log into your account and and print out your bill showing your call log?

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Answer 7

razmee209

Level 10

198,696 points

Apr 24, 2013 1:52 PM in response to RedJohnny

What... who's your carrier? They should have all of that and your SMS/MMS data..

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Answer 8

wjosten

Level 10

95,369 points

Apr 24, 2013 2:18 PM in response to RedJohnny

The only call log on an iPhone is "Recents", and it is limited to exactly 100 calls. You can take screen shots, email them to yourself, then print them.

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Answer 9

wjosten

Level 10

95,369 points

Apr 24, 2013 3:22 PM in response to RedJohnny

Only by restoring from a backup made BEFORE you changed this data. Recents are included in the iPhone backup.

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Answer 10

RedJohnny Author

Level 1

7 points

Apr 24, 2013 3:32 PM in response to wjosten

There's no backup to restore from. Surely there must be a piece of software that can extract this data?

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