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How do I configure Time Capsule to recognize my Denon receiver?

Hi all,


New to the forums but have spent the past few days perusing them to no avail - your help is appreciated from a networking newbie!


I have a Denon AVR 2312ci which I'd previously had hard-wired to an old Belkin router. The only hiccup I'd had at the time was the requirement that I disable UPnP. I have an Apple TV that I use to stream music via airplay to the receiver, which works quite well. However, it requires me to turn on the receiver, whereas directing airplay to the receiver itself would "wake on LAN", a feature I like.


Since then, I've upgraded to a 2TB Time Capsule. However, following the router change I am no longer able to find the Denon on my home network, nor do any of the networking capabilities of the receiver work any longer. I tried disabling DHCP on the Denon and assigning a static IP address, but this didn't work. I tested multiple Cat5e cables using various LAN ports on the router - no luck there, either. I tried to reset the network card on the Denon - same result.


I'm beginning to wonder whether the problem lies with the way the Time Capsule is configured - any thoughts or suggestions out there?

Time Capsule-OTHER, OS X Mountain Lion (10.8.3)

Posted on Apr 24, 2013 1:52 PM

Reply
13 replies

Apr 24, 2013 2:21 PM in response to kshehab

The Denon will be SMB (windows networking device).. only Apple make AFP devices.


The TC offers both SMB and AFP but the naming convention is different.


SMB requires names that are short.. 10-20 characters are plenty.. even shorter is great.

No spaces

Pure alphanumeric.


Apple uses spaces and illegal characters in their default names.


So fix up all the names.. of everything.


Then go to the file sharing page and set a windows workgroup name.. generally WORKGROUP

That isn't required but can help.


See how you go.

Apr 25, 2013 9:46 AM in response to LaPastenague

Thanks for your reply -


I did as you suggested, but the problem persists. I'd already had a workgroup set up on my windows PC, and still don't see the receiver on the network. I am unable to ping its static IP. In addition, I swapped out the cat5e cable and disabled NAT-PNP on the router. When I run network setup on the Denon, it tells me that network setup is complete, but when asked to verify the connection by running internet radio, I get no sound. So, I think I'm getting closer but am unsure how to proceed.


Other suggestions?

Apr 25, 2013 2:23 PM in response to kshehab

From your windows pc can you access the TC?


If so you should be able to ping the denon.. if not there is something seriously amiss with the IP setup.


Why is it necessary to disable NAT-PMP or Upnp for the Denon to work? are you doing a manual port forward?


Is the ethernet connectivity light going on, on the TC when you plug the Denon in? Please check also if the denon has connectivity... occasionally items with 100mbit do not work with gigabit in the TC.


Please give me the IP of everything .. PC, TC, Denon. The full deal with gateway and dns will help.

Apr 25, 2013 8:48 PM in response to LaPastenague

Yes, I can access the TC from my PC.


I re-enabled NAT-PMP. With other brands of routers it seems to be necessary to disable Upnp, which is why I'd given this a shot (didn't make a difference here).


The ethernet connectivity light is on on the TC. When I do network configuration through the Denon, it tells me I'm connected, but the subsequent test of connectivity (ie enabling internet radio) results in silence.


TC LAN IP: 10.0.1.1

Denon IP (static, assigned through Denon interface - DHCP does not assign an IP for some reason): 10.0.1.2

PC IP: 10.0.1.3

Gateway: 10.0.1.1

DNS: 75.75.75.75 (per Airport utility); 10.0.1.1 (per my PC via Network/Sharing center) - I manually entered 10.0.1.1 into the Denon


I appreciate your help. I'm still quite new to this!

Apr 26, 2013 9:28 AM in response to LaPastenague

LP,


I continue to get intermittent pinging despite trying a brand-new Cat5e cable that was lying around, and despite trying everything through a different LAN port on the TC. I also did a network card reset of the Denon, which didn't change anything.


Is there still value in trying a switch, or do I need to do anything with port mapping? Per the Denon website:


These router ports should be open to ensure consistent network communication with your Denon network device:


Router ports: 3813, 443, 80, 8080, 5020

Apr 26, 2013 1:16 PM in response to kshehab

This issue has nothing to do with ports.. They are required for internet access.. no ports are needed for LAN access. There is something wrong and I suspect the communication between the two is not 100% because of some more basic incompatibility.. putting in a switch between the two.. a cheap 10/100 type can often fix that.


I have to admit my solution would be to buy a different brand router.. and try with that.. definitely something like the netgear WNDR3800 that takes 3rd party firmware. Put the TC in bridge mode and use it for wireless to your Apple devices.. and TM backups. Apple want their closed garden approach to things and make it hard for the rest of the world to work.. then simply open a hole in the wall and use something else.

Apr 29, 2013 6:47 AM in response to LaPastenague

LP,


I configured an old Netgear router to function as a switch by connecting it to the TC. Hopefully I did it correctly - I disabled DHCP and NAT on the Netgear and have ethernet cable running from TC --> Netgear LAN port and from Netgear LAN port --> Denon. I still have the same roadblock (i.e. network "configured", no internet radio, intermittent ping from within network). Did I configure this properly?


I really don't want to purchase any new hardware unless I absolutely have to...

May 1, 2013 8:01 PM in response to LaPastenague

LP,


IT WORKS!


To summarize for anyone who might have this problem, here's what fixed it:


1) Time Capsule --Cat5e--> LAN port of router/switch (in my case, an old Netgear 10/100 with DHCP and NAT disabled) --Cat5e--> Denon receiver


2) Through Airport Utility, made an IP reservation for an IP outside of the DHCP range (in my case 10.0.1.2 through 10.0.1.200, so I chose 10.0.1.202). You will need your AV receiver's MAC address to do this.


3) Disabled DHCP on the Denon


4) Manually entered the IP address (e.g. 10.0.1.202), subnet mask 255.255.255.0, default gateway 10.0.1.1 (e.g. the TC's local IP), primary DNS 8.8.8.8, secondary DNS left blank, proxy off


This worked after I left the unit on standby for a period of a few hours (did not immediately work). I did not need to do any port forwarding, DMZ, etc.


I am now able to access the unit from my web browser in my local network and am able to airplay directly to the unit using my other airplay enabled apps/iTunes.


Much thanks to LaPastenague for his very helpful advice!!


KS

How do I configure Time Capsule to recognize my Denon receiver?

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