3 Replies Latest reply: Apr 25, 2013 2:31 PM by Linc Davis
Alveston Level 1 Level 1

I have received spam from "visitorgift.com" offering an iPhone 5 as a prize. Please advise how to get rid of this invitation which appears every time I try to open Safari on my iMac .


iMac
  • Linc Davis Level 10 Level 10
    expertise.applications
    Applications

    Quit Safari. If it won't quit in the usual way, select

      

    Force Quit...

       

    from the menu bar, then select Safari from the list and press return.

      

    Relaunch Safari by holding down the shift  key and clicking its icon in the Dock. That will stop the bad page from reloading automatically. From the menu bar, select

      

    Safari Preferences... Privacy Remove All Website Data

      

    to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

  • Alveston Level 1 Level 1

    Thanks but this has not worked. Any other ideas?

  • Linc Davis Level 10 Level 10
    expertise.applications
    Applications

    From the Safari menu bar, select

            

    Safari Preferences Extensions

         

    Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then uninstall them one or a few at a time until you find the culprit.