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Helpful answers
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Feb 5, 2016 8:25 PM in response to Farnsy84by Blimpinainteasy,Click on the file with both fingers, choose open with-Other-Adobe Reader (downland Adobe if you don't have it already). I had the same issue, it drove me insane for days, but it is a simple fix.
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May 11, 2016 4:10 PM in response to Blimpinainteasyby msloan88,I can't even get it to download the file.
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May 11, 2016 8:50 PM in response to Farnsy84by Carolyn Samit,Try this...
From your Safari menu bar click Safari > Preferences then select the Advanced tab then click: Show Develop menu in menu bar
Visit the Army ERB website then go to your Safari menu bar again, click Develop > User Agent
Select Internet Explorer 11
If that doesn't help, try IE 10 or lower.
If that doesn't work, you may have better luck using a different web browser such as Firefox or Chrome.
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May 31, 2016 1:49 PM in response to Carolyn Samitby armytruckersgt,I have tried all of them on my MacBook Pro, none of them work. I use to be able to few months ago, then all of a sudden it doesn't download. Log-in, no problem.
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