Open Army ERB on Macbook Pro
I am in the Army and I cannot open my ERB (Enlisted Record Brief) on my mac. It says I need IE. Are there any work arounds that do not include loading windows onto boot camp?
I am in the Army and I cannot open my ERB (Enlisted Record Brief) on my mac. It says I need IE. Are there any work arounds that do not include loading windows onto boot camp?
Not sure if you found a solution yet, but I've gone as far as to try the following:
1. Firefox, refuses to allow AKO to function properly due to security issues even after adding the exceptions.
2. Chrome, file doesn't download and have tried multiple ways of saving the target file and opening the file.
3. Safari, changed the agent to IE 11 and 10 as well as Edge.
4. Safari, paid for the Thursby add in and extensions that allow easier access to DoD sites, file still won't download
5. Safari, found and used previous version of program, still no luck.
You would think with Apple being more prominent now, especially with military members they could figure out how to make it work with the most basic of Army websites.
Click on the file with both fingers, choose open with-Other-Adobe Reader (downland Adobe if you don't have it already). I had the same issue, it drove me insane for days, but it is a simple fix.
I can't even get it to download the file.
Try this...
From your Safari menu bar click Safari > Preferences then select the Advanced tab then click: Show Develop menu in menu bar
Visit the Army ERB website then go to your Safari menu bar again, click Develop > User Agent
Select Internet Explorer 11
If that doesn't help, try IE 10 or lower.
If that doesn't work, you may have better luck using a different web browser such as Firefox or Chrome.
I have tried all of them on my MacBook Pro, none of them work. I use to be able to few months ago, then all of a sudden it doesn't download. Log-in, no problem.
I have tried to do this myself as well, but when I click with both fingers I don't see an option to open with-Other-Adobe Reader as an option, any ideas? I have my CAC working with everything else but ERB download.
Try control - clicking on the file.
Unfortunately that didn't work either...and if I two finger click and choose save linked file as it comes up as an htm document instead of a PDF. Clicking the link is supposed to invoke the browser's download feature.
Open Army ERB on Macbook Pro