I'm connecting my apple camera connector kit and it is not supporting the connector.

The error message is: "This accessory is not supported by iPad"

My connector is 100% an apple product.

The model number for my iPad is MC769X/A (Dont know if that is needed)


I'm a novice with iPad's any help will be greatly appreciated.

Mac Pro, Mac OS X (10.7.1)

Posted on Apr 25, 2013 2:01 AM

Reply
5 replies

Apr 28, 2013 1:40 PM in response to laurajayne91

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.


If that doesn't help Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

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I'm connecting my apple camera connector kit and it is not supporting the connector.

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