HT202037: Import photos using Apple camera adapters

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laurajayne91

Q: I'm connecting my apple camera connector kit and it is not supporting the connector.

The error message is: "This accessory is not supported by iPad"

My connector is 100% an apple product.

The model number for my iPad is MC769X/A (Dont know if that is needed)

 

I'm a novice with iPad's any help will be greatly appreciated.

Mac Pro, Mac OS X (10.7.1)

Posted on Apr 25, 2013 2:01 AM

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Q: I'm connecting my apple camera connector kit and it is not supporting the connector.

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  • Helpful answers

  • by markwmsn,

    markwmsn markwmsn Apr 25, 2013 3:30 PM in response to laurajayne91
    Level 5 (5,669 points)
    Photos for Mac
    Apr 25, 2013 3:30 PM in response to laurajayne91

    Has it worked before, or is this the first time you have tried this kit with this iPad?

  • by Holm5lice,

    Holm5lice Holm5lice Apr 28, 2013 1:06 PM in response to laurajayne91
    Level 1 (6 points)
    iPad
    Apr 28, 2013 1:06 PM in response to laurajayne91

    I have the same issue. I bought a camera connection kit and its only worked once on my iPad which was pure luck, yet works every time on a friends. I've just reinstalled my iPad and its still not working. Feel like I've just wasted £25.

  • by Ralph9430,

    Ralph9430 Ralph9430 Apr 28, 2013 1:40 PM in response to laurajayne91
    Level 6 (18,197 points)
    Apple Watch
    Apr 28, 2013 1:40 PM in response to laurajayne91

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

     

    If that doesn't help Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • by Holm5lice,

    Holm5lice Holm5lice Apr 30, 2013 5:12 AM in response to laurajayne91
    Level 1 (6 points)
    iPad
    Apr 30, 2013 5:12 AM in response to laurajayne91

    I've just called Apple support and they didn't even know what the connection kit was.  Think its time to give up I've survived without it so far!!

  • by Ralph9430,

    Ralph9430 Ralph9430 Apr 30, 2013 5:43 AM in response to Holm5lice
    Level 6 (18,197 points)
    Apple Watch
    Apr 30, 2013 5:43 AM in response to Holm5lice

    I use theCamera Connection kit all the time. If yours is not working there is something wrongs with it or your iPad. Have them examined by a technician. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.