niahken
Level 1 (0 points)

Q: how to restore factory settings

My daughter has recently given me her Imac however she cannot remember her password. Therefore I need to restore to factory settings, how do I do that?

Posted on Apr 25, 2013 9:57 AM

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niahken

Q: how to restore factory settings

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  • by BDAqua,

    BDAqua BDAqua Apr 25, 2013 10:52 AM in response to niahken
    Level 10 (123,905 points)
    Apr 25, 2013 10:52 AM in response to niahken

    Hi, is this a login Password, or Firmware Protection Password?

     

    What OS version?

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

     

    2. When your computer finishes starting up from the disc, choose Utilities from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

     

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access the Menubar at top.

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Reset Password from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Reset Password.

     

    Reset Password 10.7, 10.8...

    http://reviews.cnet.com/8301-13727_7-20087723-263/how-to-run-the-password-reset- utility-in-os-x-10.7-lion/

     

    Then Reset your Keychain...

     

    http://support.apple.com/kb/TS1544