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Preview crashes when printing post new OS upgrade (10.8.3)

Seems to be some sort of core failure. Whenever printing is attempted from preview it crashes. Has anyone come across this perticular situation before?



Crash report below:




Process: Preview [3292]

Path: /Applications/Preview.app/Contents/MacOS/Preview

Identifier: com.apple.Preview

Version: 6.0.1 (765.5)

Build Info: Preview-765005000000000~2

Code Type: X86-64 (Native)

Parent Process: launchd [217]

User ID: 501


PlugIn Path: /Library/Printers/Canon/PS3/PDEs/EF118958 (FF).plugin/Contents/MacOS/EF118958 (FF)

PlugIn Identifier: com.efi.print.pde.30FF51CD-226E-4144-9837-234314373550.PInf

PlugIn Version: 3.1.065.0 (3.1.065.0)


Date/Time: 2013-04-23 17:10:41.904 -0700

OS Version: Mac OS X 10.8.3 (12D78)

Report Version: 10


Interval Since Last Report: 45576 sec

Crashes Since Last Report: 1

Per-App Interval Since Last Report: 5433 sec

Per-App Crashes Since Last Report: 1

Anonymous UUID: 868DFDF1-B300-8875-3B73-14A158C57EFE


Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0xffffffffffffffff


VM Regions Near 0xffffffffffffffff:

--> shared memory 00007ffffff26000-00007ffffff27000 [ 4K] r-x/r-x SM=SHM


Application Specific Information:

Performing @selector(printAllContainers:) from sender NSMenuItem 0x7ff25c045600


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libsystem_c.dylib 0x00007fff9467fc80 bzero$VARIANT$sse2 + 96

1 com.efi.print.pde.30FF51CD-226E-4144-9837-234314373550.PInf 0x0000000112bff e3d UI_Panel::UI_Panel(PDEData*) + 355

2 com.efi.print.pde.30FF51CD-226E-4144-9837-234314373550.PInf 0x0000000112bfb 39e -[FieryFeaturesPDE30FF51CD226E41449837234314373550 initWithCallback:] + 1196

3 com.efi.print.pde.30FF51CD-226E-4144-9837-234314373550.PInf 0x0000000112bf9 dcd -[FieryFeaturesPDEPlugIn30FF51CD226E41449837234314373550 PDEPanelsForType:withHostInfo:] + 115

4 com.apple.print.framework.Print.Private 0x0000000112b4690f 0x112b3f000 + 30991

5 com.apple.print.framework.Print.Private 0x0000000112b45cd7 0x112b3f000 + 27863

6 com.apple.print.framework.Print.Private 0x0000000112b44366 0x112b3f000 + 21350

7 com.apple.print.framework.Print.Private 0x0000000112b466e7 0x112b3f000 + 30439

8 com.apple.print.framework.Print.Private 0x0000000112b58290 0x112b3f000 + 103056

9 com.apple.print.framework.Print.Private 0x0000000112b51583 0x112b3f000 + 75139

10 com.apple.CoreFoundation 0x00007fff8a317eda _CFXNotificationPost + 2554

11 com.apple.print.framework.Print.Private 0x0000000112b4f9ea 0x112b3f000 + 68074

12 com.apple.print.framework.Print.Private 0x0000000112b5538d 0x112b3f000 + 91021

13 com.apple.print.framework.Print.Private 0x0000000112b549b6 0x112b3f000 + 88502

14 com.apple.AppKit 0x00007fff8822afb2 -[NSWindowController _windowDidLoad] + 448

15 com.apple.AppKit 0x00007fff881fc30a -[NSWindowController window] + 114

16 com.apple.AppKit 0x00007fff88547eef -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 596

17 com.apple.AppKit 0x00007fff88545f24 -[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:] + 473

18 com.apple.AppKit 0x00007fff881c7989 -[NSApplication sendAction:to:from:] + 342

19 com.apple.AppKit 0x00007fff882fd37c -[NSMenuItem _corePerformAction] + 406

20 com.apple.AppKit 0x00007fff882fd06a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133

21 com.apple.AppKit 0x00007fff882fbcf0 -[NSMenu performKeyEquivalent:] + 271

22 com.apple.AppKit 0x00007fff882fb1b3 -[NSApplication _handleKeyEquivalent:] + 829

23 com.apple.AppKit 0x00007fff881b8173 -[NSApplication sendEvent:] + 4480

24 com.apple.Preview 0x000000010c6195d7 0x10c616000 + 13783

25 com.apple.AppKit 0x00007fff880ce24a -[NSApplication run] + 636

26 com.apple.AppKit 0x00007fff88072c06 NSApplicationMain + 869

27 libdyld.dylib 0x00007fff92ec37e1 start + 1


Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff8c746d16 kevent + 10

1 libdispatch.dylib 0x00007fff8fd14dea _dispatch_mgr_invoke + 883

2 libdispatch.dylib 0x00007fff8fd149ee _dispatch_mgr_thread + 54


Thread 2:

0 libsystem_kernel.dylib 0x00007fff8c7466d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff94694f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff94694d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff9467f1d1 start_wqthread + 13


Thread 3:

0 libsystem_kernel.dylib 0x00007fff8c7466d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff94694f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff94694d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff9467f1d1 start_wqthread + 13


Thread 4:

0 libsystem_kernel.dylib 0x00007fff8c7466d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff94694f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff94694d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff9467f1d1 start_wqthread + 13


Thread 5:

0 libsystem_kernel.dylib 0x00007fff8c7466d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff94694f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff94694d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff9467f1d1 start_wqthread + 13


Thread 6:

0 libsystem_kernel.dylib 0x00007fff8c7466d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff94694f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff94694d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff9467f1d1 start_wqthread + 13


Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x0000000000000000 rbx: 0x00007fff535e7ab8 rcx: 0x0000000000000001 rdx: 0x0000000000038e5a

rdi: 0xffffffffffffffff rsi: 0x0000000000038e59 rbp: 0x00007fff535e79a0 rsp: 0x00007fff535e79a0

r8: 0x00007ff25c5c7b40 r9: 0x0000000045fd95f5 r10: 0x00007fff8c7472f2 r11: 0xffffffffffffffff

r12: 0x00007ff25c5c9770 r13: 0x0000000112c758d8 r14: 0x00007ff25c5c0c10 r15: 0x00007ff25c5250b0

rip: 0x00007fff9467fc80 rfl: 0x0000000000010206 cr2: 0xffffffffffffffff

Logical CPU: 1


Binary Images:

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0x10c8d1000 - 0x10c907fff com.apple.MediaUI (1.1 - 22) <49961E63-DCC6-3092-8009-F856B902DA85> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI

0x10c93a000 - 0x10cd43fff com.apple.SceneKit (3.2 - 155.5) <206ECA89-60D1-3825-85D0-A8590AB7C559> /System/Library/Frameworks/SceneKit.framework/Versions/A/SceneKit

0x10cfff000 - 0x10d008fe7 libcldcpuengine.dylib (2.2.16) <DB9678F6-7D50-384A-A961-6109B61D1607> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib

0x10d021000 - 0x10d021ffb +cl_kernels (???) <F0A69EF2-2968-481A-9F15-FDA06D9B9A53> cl_kernels

0x10ef1b000 - 0x10ef20ff7 libFontRegistryUI.dylib (100) <9F172961-DB6F-3A82-9F90-28F9A233F755> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib

0x11090d000 - 0x1109a7ff7 unorm8_bgra.dylib (2.2.16) <5D62BED8-DF5D-3C51-94B4-57368FF10DDB> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib

0x110a23000 - 0x110a25ff7 com.apple.textencoding.unicode (2.5 - 2.5) <0518078E-C652-3CFC-A3FB-903C600CE831> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings

0x11217f000 - 0x11233dfff GLEngine (8.7.25) <8398B57C-EE2D-3006-940C-CECE8E719D3B> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine

0x112374000 - 0x1124e4fff libGLProgrammability.dylib (8.7.25) <EE2DD8AF-C6C3-303D-976E-87B4AABF8371> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib

0x11251c000 - 0x112529fff libGPUSupport.dylib (8.7.25) <F884DCD6-8234-3D23-BEC6-4EC4CE5101EF> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib

0x112530000 - 0x11255bfff GLRendererFloat (8.7.25) <BB54593F-07F0-392A-8993-CA844F4A20E8> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat

0x112ae9000 - 0x112b1bfff com.apple.printingprivate.framework.PrintingPrivate (8.1 - 91.1) <06428720-3D53-3D52-B939-C343FA0D6CBA> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Printing Private

0x112b3f000 - 0x112b76fff com.apple.print.framework.Print.Private (8.3 - 409.2) <9BE5EC9C-50DB-3C92-BC9B-839BF4B2D65F> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/Current/Pl ugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI

0x112b94000 - 0x112bd4fff com.apple.print.PrintingCocoaPDEs (8.3 - 409.2) <AC3B0840-C346-320F-9AE2-470D1A8B813B> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Plugins/ PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs

0x112bf7000 - 0x112c68fff +com.efi.print.pde.30FF51CD-226E-4144-9837-234314373550.PInf (3.1.065.0 - 3.1.065.0) <050EE2A1-8E56-9675-9DAE-B147EA7221E7> /Library/Printers/Canon/PS3/PDEs/EF118958 (FF).plugin/Contents/MacOS/EF118958 (FF)

0x1140a2000 - 0x1140a2ff9 +cl_kernels (???) <9E71F079-0BB7-4019-A796-964ED450086F> cl_kernels

0x114a34000 - 0x114a35ffa +cl_kernels (???) <33E448E1-DAA0-4124-94D8-93BFDEA3C53A> cl_kernels

0x114a43000 - 0x114a44ffb +cl_kernels (???) <322C0295-F0C9-43EF-9FA3-40FD77C5E434> cl_kernels

0x114a5a000 - 0x114a5bffb +cl_kernels (???) <B81E9147-028F-4646-9263-2F096D3862E7> cl_kernels

0x114d77000 - 0x114e30ff7 ColorSyncDeprecated.dylib (400) <7CE58F6E-D2C8-39FB-8EE0-28CC6EC6D04F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib

0x200000000 - 0x20092dff7 com.apple.GeForceGLDriver (8.10.44 - 8.1.0) <3851C869-C1CF-3EFE-A08C-025318833871> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r

0x7fff6c216000 - 0x7fff6c24a93f dyld (210.2.3) <6900F2BA-DB48-3B78-B668-58FC0CF6BCB8> /usr/lib/dyld

0x7fff87f82000 - 0x7fff88bafff7 com.apple.AppKit (6.8 - 1187.37) <FAEA8B77-210F-3C0F-B9CF-85A7595CCA26> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x7fff88c00000 - 0x7fff88c36fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib

0x7fff88cd2000 - 0x7fff88cf7ff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib

0x7fff88cf8000 - 0x7fff88d4dff7 libTIFF.dylib (849) <C4D0E196-9319-319B-AF72-8B63FB5AF71B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x7fff88e30000 - 0x7fff88e64fff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face

0x7fff88e7f000 - 0x7fff88ebbfff com.apple.GeoServices (1.0 - 1) <DB382348-EBFA-3AD5-888B-7F4640F41834> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices

0x7fff88f64000 - 0x7fff88f83ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib

0x7fff88f84000 - 0x7fff89049ff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x7fff8904a000 - 0x7fff89050fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib

0x7fff89051000 - 0x7fff890c1fff com.apple.ISSupport (1.9.8 - 56) <23ED7650-2705-355A-9F11-409A9981AC53> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport

0x7fff890c2000 - 0x7fff890c7fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib

0x7fff890c8000 - 0x7fff891d3fff libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib

0x7fff891d4000 - 0x7fff891d4fff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib

0x7fff891e4000 - 0x7fff891e8fff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

0x7fff891e9000 - 0x7fff891f1ff7 libsystem_dnssd.dylib (379.37) <616FC901-151E-38BF-B2C4-24A351C5FAAD> /usr/lib/system/libsystem_dnssd.dylib

0x7fff891f2000 - 0x7fff891f7fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib

0x7fff891fe000 - 0x7fff893acfff com.apple.QuartzCore (1.8 - 304.2) <234EABE1-067C-3DAE-BEAC-674526E232C2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x7fff893ad000 - 0x7fff893afff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib

0x7fff893b0000 - 0x7fff8941dff7 com.apple.datadetectorscore (4.1 - 269.2) <4FD4A7CE-BB00-3AAB-B7AA-AE395D5400EC> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

0x7fff8941e000 - 0x7fff89426fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib

0x7fff89427000 - 0x7fff8942dfff libCGXCoreImage.A.dylib (331.0.4) <004875C9-182C-34E9-B6C8-5B2BF2A998E1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib

0x7fff8992c000 - 0x7fff89bd0ff7 com.apple.CoreImage (8.2.4 - 1.0.1) <4A6B017F-B9F7-36DA-943D-A95611F147EA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage

0x7fff89c7d000 - 0x7fff89cb3fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s

0x7fff89cb4000 - 0x7fff89d52ff7 com.apple.ink.framework (10.8.2 - 150) <3D8D16A2-7E01-3EA1-B637-83A36D353308> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

0x7fff89d53000 - 0x7fff89d55fff com.apple.securityhi (4.0 - 55002) <9B6CBA92-123F-3307-A2D7-D77A8D3BF87E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

0x7fff89d56000 - 0x7fff89d58fff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent

0x7fff89d70000 - 0x7fff89d70fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x7fff89d71000 - 0x7fff89dbcfff com.apple.framework.CoreWLAN (3.0.2 - 302.12) <896D75EB-069B-3674-936E-27A81568BECB> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

0x7fff89e14000 - 0x7fff89e70ff7 com.apple.Symbolication (1.3 - 93) <D5044687-E424-31CF-B120-667143E6B9C1> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion

0x7fff89e71000 - 0x7fff89e71ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <173346B7-614C-380B-8E80-9BD1BE501674> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x7fff89e72000 - 0x7fff89e9eff7 libRIP.A.dylib (331.0.4) <4B261CE2-524E-3FA9-9437-B70DAC1EAB95> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

0x7fff89e9f000 - 0x7fff89ee2ff7 com.apple.RemoteViewServices (2.0 - 80.6) <5CFA361D-4853-3ACC-9EFC-A2AC1F43BA4B> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

0x7fff89ee6000 - 0x7fff89ee6fff com.apple.Carbon (154 - 155) <CC5AA589-242E-3BE1-B776-7D4FFD93D0C1> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x7fff8a2d2000 - 0x7fff8a4bcff7 com.apple.CoreFoundation (6.8 - 744.18) <A60C3C9B-3764-3291-844C-C487ACF77C2C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7fff8a4bd000 - 0x7fff8ac64fff com.apple.CoreAUC (6.16.13 - 6.16.13) <8CBFBC9C-0773-3DEB-AF99-989008CB2B36> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC

0x7fff8ac65000 - 0x7fff8ac7cfff com.apple.CFOpenDirectory (10.8 - 151.10) <7AD5F6E7-A745-3FF4-B813-9D064A8146EC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory

0x7fff8ac7d000 - 0x7fff8af2bff7 com.apple.imageKit (2.2 - 670) <F9B50A59-A749-333C-A8D9-C8A92C649AA9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit

0x7fff8af2c000 - 0x7fff8af75fff com.apple.framework.CoreWiFi (1.2.2 - 122.12) <D237551E-0E2C-30FB-8FAA-003D8F25E819> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

0x7fff8af76000 - 0x7fff8afadff7 libssl.0.9.8.dylib (47) <923945E6-C489-3406-903B-A362410753F8> /usr/lib/libssl.0.9.8.dylib

0x7fff8afae000 - 0x7fff8afbfff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib

0x7fff8afc0000 - 0x7fff8b25bfff com.apple.JavaScriptCore (8536 - 8536.28.10) <BC911515-D051-3E2E-8E57-D36878407C60> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

0x7fff8c295000 - 0x7fff8c2ebfff com.apple.HIServices (1.20 - 417) <839B4EE4-B96F-3371-BE90-3B4EBB86C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices

0x7fff8c315000 - 0x7fff8c3a6fff com.apple.CorePDF (2.0 - 2) <EB5660B1-0D79-34F3-B242-B559AE0A5B4A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF

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0x7fff90f8e000 - 0x7fff910a8fff com.apple.coreavchd (5.6.0 - 5600.4.16) <0CF2ABE5-B088-3B5D-9C04-47AE708ADAE3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD

0x7fff910ee000 - 0x7fff910f9fff com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

0x7fff910fa000 - 0x7fff91142fff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib

0x7fff91143000 - 0x7fff9114ffff com.apple.CrashReporterSupport (10.8.3 - 417) <48EDDDF3-5720-39D6-B51F-D9AFB93327B3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport

0x7fff91150000 - 0x7fff91151ff7 libsystem_sandbox.dylib (220.2) <6838A6FD-8626-3356-BB4F-BB4787216207> /usr/lib/system/libsystem_sandbox.dylib

0x7fff91152000 - 0x7fff9115cfff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

0x7fff911b8000 - 0x7fff911cdfff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

0x7fff911ce000 - 0x7fff912d0fff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib

0x7fff912d4000 - 0x7fff913c5ff7 com.apple.DiskImagesFramework (10.8.3 - 345) <F9FAEAF0-B9A5-34DF-94B7-926FB03AD5F6> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages

0x7fff913d4000 - 0x7fff914a7ff7 com.apple.DiscRecording (7.0 - 7000.2.4) <9DA3C0A7-0AB9-3DD1-9D84-737BB0014F1E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording

0x7fff9165a000 - 0x7fff91686fff com.apple.quartzfilters (1.8.0 - 1.7.0) <B8DE45D7-1827-3379-A478-1A574A1D11D9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters

0x7fff91687000 - 0x7fff9168afff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help

0x7fff9168b000 - 0x7fff9168bfff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x7fff9168c000 - 0x7fff919e9ff7 com.apple.Foundation (6.8 - 945.16) <89BD68FD-72C8-35C1-94C6-3A07F097C50D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x7fff919ea000 - 0x7fff91a2dff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom

0x7fff91a2e000 - 0x7fff91b9fff7 com.apple.QTKit (7.7.1 - 2599.24) <A2153722-268B-3293-B9E3-CB59273CDE41> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

0x7fff91ba0000 - 0x7fff91ba1fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib

0x7fff91ba2000 - 0x7fff91d28fff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

0x7fff91d29000 - 0x7fff91d34ff7 com.apple.DisplayServicesFW (2.7.2 - 357) <EC87A00D-FE9C-3CFE-A98C-063C3D23085A> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices

0x7fff91d37000 - 0x7fff91d90fff com.apple.ImageCaptureCore (5.0.2 - 5.0.2) <D6A71984-8FA2-3964-87C6-1936460FDF8C> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re

0x7fff91dd0000 - 0x7fff91df1fff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity

0x7fff91df2000 - 0x7fff91e09fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage

0x7fff91e0a000 - 0x7fff91e10fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x7fff91e5f000 - 0x7fff91eaafff com.apple.CoreMedia (1.0 - 926.87) <F51205F8-A102-359C-A9A3-22A48524C081> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia

0x7fff92299000 - 0x7fff9255cff7 com.apple.AddressBook.framework (7.1 - 1169) <5FFF3765-414A-3633-ADE5-337CD4B9A102> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook

0x7fff9255d000 - 0x7fff92956fe7 com.apple.MediaToolbox (1.0 - 926.87) <8346DAFC-88E5-350E-90E1-C98B180488C2> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox

0x7fff92957000 - 0x7fff92a81ff7 com.apple.avfoundation (2.0 - 361.32) <E99A8D44-3283-377D-AF56-65F9651CEA8E> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation

0x7fff92a82000 - 0x7fff92a86ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels

0x7fff92a87000 - 0x7fff92aa2ff7 com.apple.frameworks.preferencepanes (15.1 - 15.1) <8A3CDC5B-9FA5-32EB-A066-F19874193B92> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes

0x7fff92b43000 - 0x7fff92e73fff com.apple.HIToolbox (2.0 - 626.1) <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

0x7fff92e74000 - 0x7fff92e74fff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

0x7fff92e75000 - 0x7fff92eafff7 com.apple.GSS (3.0 - 2.0) <970CAE00-1437-3F4E-B677-0FDB3714C08C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

0x7fff92ec1000 - 0x7fff92ec4ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib

0x7fff92ec7000 - 0x7fff92ee9ff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x7fff92eea000 - 0x7fff92f09ff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library

0x7fff92f0a000 - 0x7fff92f17fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib

0x7fff92f18000 - 0x7fff92f1ffff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

0x7fff92f25000 - 0x7fff92f31fff libCSync.A.dylib (331.0.4) <C7043BB7-284D-3B9F-A5CB-78ADE691B2D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib

0x7fff937e8000 - 0x7fff938e6fff com.apple.QuickLookUIFramework (4.0 - 555.5) <EE02B332-20F3-3226-A022-D71B808E1CC4> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI

0x7fff938e7000 - 0x7fff93941ff7 com.apple.opencl (2.2.18 - 2.2.18) <4A78E53C-17B0-3B2D-A9EA-EF8720FE4134> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

0x7fff93942000 - 0x7fff93a5bfff com.apple.ImageIO.framework (3.2.0 - 849) <C52AED41-A7C2-300B-91FA-5AF73718D243> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x7fff93a5c000 - 0x7fff93e53fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

0x7fff93f6e000 - 0x7fff93f72fff libCoreVMClient.dylib (32.3) <AD8391D9-56DD-3A78-A294-6A30E6ECE1A2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib

0x7fff93f73000 - 0x7fff93fa1fff com.apple.CoreServicesInternal (154.2 - 154.2) <3E6196E6-F3B4-316F-9E1F-13B6B9694C7E> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal

0x7fff93fba000 - 0x7fff93fbafff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib

0x7fff93fbb000 - 0x7fff93fc6fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib

0x7fff94022000 - 0x7fff94029fff com.apple.phonenumbers (1.1 - 47) <E6A01FEF-9C6D-3C18-B378-63F4134756E6> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s

0x7fff9402a000 - 0x7fff940b7ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit

0x7fff940b8000 - 0x7fff940caff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib

0x7fff942b4000 - 0x7fff944b4fff libicucore.A.dylib (491.11.2) <FD6282D8-DF3F-3842-8C2E-CF478D2B9669> /usr/lib/libicucore.A.dylib

0x7fff944b5000 - 0x7fff9462afff com.apple.CFNetwork (596.3.3 - 596.3.3) <3739DC8D-8610-3740-80EC-43E130779CB8> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x7fff9467e000 - 0x7fff9474aff7 libsystem_c.dylib (825.26) <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib

0x7fff9474b000 - 0x7fff9474bfff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

0x7fff9474c000 - 0x7fff94786fff com.apple.framework.internetaccounts (2.1 - 210) <546769AA-C561-3C17-8E8E-4E65A700E2F1> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts

0x7fff94796000 - 0x7fff947fefff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

0x7fff947ff000 - 0x7fff9483afff com.apple.LDAPFramework (2.4.28 - 194.5) <67FBDB29-3B9F-309A-BA7C-AA5921D9A4FB> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

0x7fff9483e000 - 0x7fff94933fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib

0x7fff94934000 - 0x7fff94980ff7 libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib

0x7fff94981000 - 0x7fff9498efff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression

0x7fff9498f000 - 0x7fff94992fff com.apple.AppleSystemInfo (2.0 - 2) <BC221376-361F-3F85-B284-DC251D3BB442> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo

0x7fff94993000 - 0x7fff9499afff libGFXShared.dylib (8.7.25) <869580B2-39CB-30C3-B76E-73BB4894B6B7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib

0x7fff9499b000 - 0x7fff949a0fff com.apple.OpenDirectory (10.8 - 151.10) <3EE3D15A-3C79-3FF1-9A95-7CE2F065E542> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

0x7fff94a76000 - 0x7fff94ac5ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x7fff94ac6000 - 0x7fff94b47fff com.apple.Metadata (10.7.0 - 707.5) <4140B1F6-7D73-33C7-B3F2-4DB349C31AE9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

0x7fff94b48000 - 0x7fff94c68fff com.apple.desktopservices (1.7.3 - 1.7.3) <707F77D2-EC0E-3431-840F-B984BD7ABDD6> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv

0x7fff94c69000 - 0x7fff94d8192f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib

0x7fff94d82000 - 0x7fff94d90fff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian

0x7fff94d91000 - 0x7fff94eeffef com.apple.MediaControlSender (1.7 - 170.20) <853BE89D-49B0-3922-9ED5-DDBDE9A97356> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender

0x7fff94ef0000 - 0x7fff94efffff com.apple.opengl (1.8.7 - 1.8.7) <26F7FF79-6BB2-3968-B70D-71D4E07C9551> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x7fff94f00000 - 0x7fff94f7fff7 com.apple.securityfoundation (6.0 - 55115.4) <64EDD2F2-4DE2-3DE5-BE57-43D413853CF9> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

0x7fff94f80000 - 0x7fff94f8bff7 com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer

0x7fff94f8c000 - 0x7fff94f90fff libGIF.dylib (849) <6A664B4D-0A88-33F7-9064-0CD159AB9CE9> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x7fff94f91000 - 0x7fff94febfff com.apple.print.framework.PrintCore (8.3 - 387.2) <5BA0CBED-4D80-386A-9646-F835C9805B71> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore


External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 8

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 4101

thread_create: 0

thread_set_state: 0


VM Region Summary:

ReadOnly portion of Libraries: Total=223.2M resident=106.9M(48%) swapped_out_or_unallocated=116.3M(52%)

Writable regions: Total=108.4M written=17.3M(16%) resident=45.7M(42%) swapped_out=0K(0%) unallocated=62.7M(58%)


REGION TYPE VIRTUAL

=========== =======

CG backing stores 6012K

CG image 700K

CG raster data 28K

CG shared images 224K

CoreAnimation 260K

CoreImage 8K

CoreServices 1232K

IOKit 14.3M

IOKit (reserved) 8K reserved VM address space (unallocated)

MALLOC 58.8M

MALLOC guard page 48K

Memory tag=240 4K

Memory tag=242 12K

Memory tag=251 96K

OpenCL 52K

STACK GUARD 56.0M

Stack 11.0M

VM_ALLOCATE 16.3M

__DATA 37.1M

__IMAGE 528K

__LINKEDIT 55.6M

__TEXT 167.6M

__UNICODE 544K

mapped file 43.7M

shared memory 20.6M

=========== =======

TOTAL 490.5M

TOTAL, minus reserved VM space 490.5M


Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.33f8

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020

Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.16)

Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST9320423ASG, 320.07 GB

Serial ATA Device: MATSHITADVD-R UJ-868

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2

USB Device: USB2.0 HUB, 0x0a05, 0x7211, 0x04100000 / 2

USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0x04120000 / 11

USB Device: hub_device, apple_vendor_id, 0x1008, 0x04140000 / 4

USB Device: hub_device, apple_vendor_id, 0x912f, 0x04141000 / 6

USB Device: PTZ-630, 0x056a (WACOM Co., Ltd.), 0x00b1, 0x04141300 / 8

USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x04141100 / 9

USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x04141120 / 10

USB Device: Apple Cinema HD Display, apple_vendor_id, 0x9221, 0x04141200 / 7

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 5

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 3

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3

FireWire Device: d2 quadra (button), LaCie, 800mbit_speed

MacBook Pro, OS X Mountain Lion (10.8.3)

Posted on Apr 25, 2013 11:10 AM

Reply
9 replies

Apr 30, 2013 11:34 AM in response to rodneyksbds

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.

Safe Mode


Safe Mode - About


General information.


Isolating issues in Mac OS X


Troubleshooting Permission Issues



Step by Step to Fix Your Mac

Apr 30, 2013 1:17 PM in response to rodneyksbds

Back up all data. Quit Preview if it's running.


Hold down the option key and select Go Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:


  • Caches/com.apple.Preview
  • Containers/com.apple.Preview
  • Preferences/com.apple.Preview.LSSharedFileList.plist
  • Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
  • Saved Application State/com.apple.Preview.savedState


Launch the application and test.

May 1, 2013 11:20 AM in response to rodneyksbds

Back up all data.

Triple-click the line below to select it:

/Library/Printers/Canon/PS3/PDEs/EF118958 (FF).plugin

Right-click or control-click the highlighted line and select

Services Reveal

from the contextual menu.* A Finder window should open with an item selected. Move the selected item to the Trash, leaving the window open. You may be prompted for your administrator password. Test. If there's no change, put the item you moved back where it was. Otherwise, empty the Trash.

*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select

Go Go to Folder...

from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Preview crashes when printing post new OS upgrade (10.8.3)

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