- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Contact SmugMug/go to their support site
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
- Restore to factory settings/new iOS device.
I contacted SmugMug and here's their answer:
What you are doing seems absolutely right to me. Try restarting everything (TV + AppleTV + iPhone).
I don't think they even read these things. I'm using an iPod Touch not an iPhone!
I rebooted everything and nothing changed. Next, I'm going to try it on an iPhone and see what happens.
Looks like I spoke too soon. Sometimes it will connect to Aiplay but most of the times it doesn't. I deleted and reloaded many times, rebooted everything, but still the same crApp. My other two Apps, Photos and Videos, always work without a problem.
So I wwrote Apple and here's what they said:
Welcome to iTunes Store Customer Support. My name is Aman.
I understand that the purchase app "SmugView for SmugMug" did not meet the standard of quality you have come to expect from the iTunes Store. I know how eager you must be in getting the issue resolved and I will surely assist you.
Joseph, I have submitted this item for investigation. Apple takes the quality of the items offered on the iTunes Store seriously and will investigate the issue with this item, but I can't say when or if the issue will be resolved. Please try again in a few weeks.
I have reversed the charge for "SmugView for SmugMug". In five to seven business days, a credit of US$2.99 should be posted to the credit card that appears on the receipt for that purchase.
I hope the information resolves the issue. If you have further queries, feel free to contact me on this email and I will be happy to assist you.
Have a nice day!
That's why I still love Apple.