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What should i do about my ipod?

My ipod just randomly shut off last night and it wont turn back on, I charged it all last night and today but it still wont turn on. I downloaded the newest itunes on my pc but it says that the software for it isnt available... What should I do?

iPod touch, older Ipod generation no camera

Posted on Apr 25, 2013 1:55 PM

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5 replies

Apr 25, 2013 2:00 PM in response to lexi_t135

1. Try doing a hard reset:

Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.


2. If that doesn't solve the issue, backup the device and restore it as new.

In that case, use: http://support.apple.com/kb/HT4137


NB: set up as a NEW device because a software issue will be in the backup.


If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions


If you're not able to restore the device the normal way, you should use: http://support.apple.com/kb/HT1808


Using that last article will erase everything on the device, so make sure you have a backup!


NB: If you're not able to restore the device with that last article, not even on another computer, it probably needs hardware repair.


Good luck 🙂


Stijn

Apr 25, 2013 2:02 PM in response to lexi_t135

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

What should i do about my ipod?

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