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TLC47
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Q: Why do emails come through instantly on my iPhone but not on my iPad

I receive emails instantly on my iPod but not on my iPad. Why?

iPad

Posted on Apr 25, 2013 1:20 PM

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TLC47

Q: Why do emails come through instantly on my iPhone but not on my iPad

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  • by randers4,

    randers4 randers4 Apr 25, 2013 1:26 PM in response to TLC47
    Level 9 (62,891 points)
    Apr 25, 2013 1:26 PM in response to TLC47

    Make sure push in enabled on your iPad:

     

    • From the Home screen, tap Settings > Mail, Contacts, and Calendars > Fetch New Data. Make sure the Push slider is set to On.
    • From the Home screen, tap Settings > Mail, Contacts, and Calendars > Fetch New Data > Advanced, tap your iCloud account, make sure Push is enabled in "Select schedule."

  • by TLC47,

    TLC47 TLC47 Apr 25, 2013 1:34 PM in response to randers4
    Level 1 (0 points)
    Apr 25, 2013 1:34 PM in response to randers4

    Thank you randers4. I had already done this but it makes no difference. Perhaps I have too many devices receiving mail which includes outlook, iPhone, iPod and iPad.

  • by randers4,

    randers4 randers4 Apr 25, 2013 1:37 PM in response to randers4
    Level 9 (62,891 points)
    Apr 25, 2013 1:37 PM in response to randers4

    Do you have more than one iCloud account on your iPad?  If so, only the primary account (in Settings>iCloud) will receive push email.  Secondary accounts (in Settings>Mail,Contacts,Calendars) receive fetch email.

     

    If that's not the problem, there are some additional troubleshooting steps you can try on your iPad in this article: http://support.apple.com/kb/TS4002.

  • by TLC47,

    TLC47 TLC47 Apr 25, 2013 1:44 PM in response to randers4
    Level 1 (0 points)
    Apr 25, 2013 1:44 PM in response to randers4

    Thanks. I only have one mail account. Interestingly your emails are coming through immediately but emails from other external sources are considerably delayed.

    I will look further into the problem from your web link. Thank you.

  • by randers4,

    randers4 randers4 Apr 25, 2013 1:50 PM in response to TLC47
    Level 9 (62,891 points)
    Apr 25, 2013 1:50 PM in response to TLC47

    You're welcome.  I'm not sure why there would be a significant delay between your devices if they are using the same internet connection (such as your wifi).  Mine are usually separated by only seconds.