My iphone shows my ringtones but when its connected to itunes doesn't show them....

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Level 1

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My iphone shows my ringtones but when its connected to itunes doesn't show them....

My iphone has some ring tones I have made and work fine on my phone. I want to share them with my wife for her iphone but after connecting my iphone to itunes. no ringtones show. I have backed up my iphone to computer and also done a sync. I have done a search on my computer for the ringtone extension *m4r but no files with that extension are found. Can anyone tell me where I am going wrong and how I can share my ringtones with her iphone.😕

iPhone 4, Windows 7, iTunes 11.0.2.26 - My Phone 4s

Posted on Apr 26, 2013 8:13 AM

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Answer 1

Apr 26, 2013 8:19 AM in response to denlyng

If these ringtones were made on your computer, they should be in your iTunes library on your computer in order to be transferred to your iPhone via the iTunes sync process - selected under the Tones tab for your iPhone sync preferences with iTunes.

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Answer 2

dilbert41

Level 5

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Apr 26, 2013 8:22 AM in response to Allan Sampson

If you can't see a Tones tab (or in the sidebar) go to EDIT>PREFERENCES>GENERAL and tick the "Tones" box

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Answer 3

denlyng Author

Level 1

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Apr 26, 2013 7:37 PM in response to Allan Sampson

Thanks for the suggestion but these were made on my computer originally, but have reformated since and installed itunes again. I have done a full search on my computer for *.m4r files with no results. These ringtones I made are on my iphone. Even after sync they do not show up in "Tones" under Library or Devices.

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Answer 4

denlyng Author

Level 1

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Apr 26, 2013 7:44 PM in response to dilbert41

Thanks, I presume the Tones Tab is in the left hand column under both Library & Devices. If I select my phone there in no Tone tab on the top menus. It has: Summary, Info, Apps, Music, Movies, TV Shows, Podcasts, Books & Photos. It seems when I sync the personalised tones do not get transerred, because if they did they should show up on my computer as a *.m4r file.

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Answer 5

Apr 26, 2013 7:50 PM in response to denlyng

You're welcome.

Obviously you didn't include your iTunes library or media folder with your computer's backup along with all other important data before reformating your computer's hard drive.

iTunes includes an option to transfer iTunes content that was purchased/downloaded from the iTunes Store from an iPod or iOS device, and this is for iTunes content that was purchased/downloaded from the iTunes Store only.

There are some 3rd party paid utilities that provide for transferring non-iTunes purchased/downloaded content from an iPhone to your computer.

With the hard drive reformatting, you must be a Windows user and if so, this won't be the last time you do so. Use this link for future reference to include your iTunes library or media folder with your computer's backup.

http://support.apple.com/kb/HT1751

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