Previous 1 2 Next 29 Replies Latest reply: May 6, 2013 10:12 AM by BDAqua
Darrell R Coe Level 1 (145 points)

I have submitted this issue before and I received some very good isolation/resolution steps, but my problem still exists.  I am unable to highlight text to delete,  copy/paste.  I am also unable to enlarge or move windows on my desktop.



1) Luanch Disk Utility

2) verify/Repair Hard Drive

3)Verify/Repair Permissions

4)**Safe Boot and was still unable to highlight or move windows

Install and Launch Applejack

5)  applejack auto restart that performed all applejack tasks, detect and repair issues found

6) **Safe Boot computer and still was unable to highlight or move windows

Launched Tech Tool Pro (detected no issues)

Unplug all peripherals (USB and Firewire)

7)Reboot computer.  Still unable to highlight or move/enlarge windows



Previous 1 2 Next