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my ipod nano 7th generation....works fine as long as it's on the docking station. when off the station, the display goes dark after a few seconds. it's fully charged. please help. this is the heartbeat of my business. thanks

my ipod nano 7th generation....works fine as long as it's on the docking station. when off the station, the display goes dark after a few seconds. it's fully charged. please help. this is the heartbeat of my business. thanks

iPod nano

Posted on Apr 26, 2013 2:26 PM

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4 replies

Apr 26, 2013 4:03 PM in response to movingforward2

In the worst case, it's still under warranty (all 7th gen nanos are still under one year from purchase).


So, you disconnect it from power, and it almost immediately goes dead? You can try a Restore... but it doesn't sound like the type of problem a Restore will fix.


You should probably have it looked by Apple Tech Support. If there's an Apple Store nearby, you can take it to the store's Genius Bar. To avoid waiting, you can make a reservation at the store's web page


http://www.apple.com/retail/

Apr 29, 2013 7:55 AM in response to Kenichi Watanabe

Thank you so much.I'm on my way to the store now. I believe it is a faulty battery.....but as you can propably tell, I'm not the most technical savy person. In some ways, trying to figure these things out for myself teaches me other things about my devices and computers and how they work together. I appreciate you taking time to try and help me. And yes, I bought this nano sometime around christmas. I expect Apple to stand behind it's products. That's why I use them.

Have a great day!🙂

PEACE

my ipod nano 7th generation....works fine as long as it's on the docking station. when off the station, the display goes dark after a few seconds. it's fully charged. please help. this is the heartbeat of my business. thanks

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