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HT4859: iCloud: Backup and restore overview

Learn about iCloud: Backup and restore overview

HT4859 I purchased extra storage in icloud because it says it backs up movies purchased at the itunes store, but none of them appear in the cloud, like my music does. Why?

344 Views 1 Reply Latest reply: Apr 26, 2013 5:47 PM by pvonk RSS
chzman1 Calculating status...
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Apr 26, 2013 5:42 PM

I purchased extra storage on icloud because it says:

 

Here’s what iCloud backs up:

  •   Purchased music, movies, TV shows, apps, and books

    Backup of purchased music isn’t available in all countries. Backup of purchased movies and TV shows is available only in the U.S. Previous purchases may be unavailable if they have been refunded or are no longer available from the iTunes Store, App Store, or iBookstore.

 

I have alot(about 100) full length movies that that have been puchased from the itunes store, that take up most of the disc space on my iphone.  Now that I've purchased all this extra icloud space to store them and have access to them from the cloud, they do not show up as available in the cloud when I look in my videos, on my iphone.  My 2500 songs purchased from the itunes store, show up as available in the cloud as do my 100 music videos, but not my movies.  Why?

iPhone 4S, iOS 6.1.3
  • pvonk Level 6 Level 6 (13,670 points)

    Purchased movies from iTunes are automatically available on Apple's cloud, but not as part of your purchased storage; purchased movies are stored free, since you can redownload them any time (unless the movies are no longer available).

     

    From Apple:

     

    iCloud automatically backs up the most important data on your device using iOS 5 or later. Once you have enabled Backup on your iPhone, iPad, or iPod touch .....


    What is backed up

    You get unlimited free storage for:

    • Purchased music, movies, TV shows, apps, and books
    • Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
    • Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.

    You get 5 GB of free iCloud storage for:

    • Photos and videos in the Camera Roll
    • Device settings (for example: Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts)
    • App data
    • Home screen and app organization
    • Messages (iMessage, SMS, and MMS)
    • Ringtones
    • Visual Voicemails

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