I had iWork on my mac since september 2011, and I recently needed to restore my mac because of how slow it was. Anyways, I put the iWork install disk in and installed iWork, but when I click on either pages, keynote or numbers, new always have errors. I tried deleting the com.apple.iWork plist and still didn't work. Any help?
MacBook, Mac OS X (10.7.4)
Did you update iWorks? If not, go to the App Store and update iWorks and see if that fixes the problem.
Thanks for helping, but yes, I'm updated and it didn't help.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.
General information.
Troubleshooting Permission Issues
Tried both, iWork still continues to do these really weird things. I go to File > Choose new document from template chooser... > and this comes up
A blank and empty template chooser. I also get this error when trying to open any document, take this one as an example:
Anyways, I feel like giving up... I'm really tired of trying to fix it but all my work I do in school is in iWork formats (.pages, .key...) and everytime I want to open a pages document I must convert it to .doc to open it with stupid Word. Apple store is an hour away...
Try opening a Keynote, Pages or Number doc. Make a dup of the doc before you try to open it.
Move to the trash:
/Applications/iWork (the whole iwork folder)
/Library/Application Support/iWork (the whole iwork folder)
/Library/Preferences/com.apple.iwork* (will be two files)
Reboot.
Reinstall from your DVD. Test.
Always have a fresh backup handy.
Forgot to mention, check for software updates under the apple menu after the reinstall... Then test.
What's a dup?
There's no iWork folder in my application support
Then you went into the wrong Library.
kyletheperson wrote:
What's a dup?
duplicate
He means "duplicate".
I deleted what I could delete, meaning that I deleted the iWork '09 folder and one plist from preferences, because there weren't two. There was never any iWork folder in Application Support EVER which I find concerning. Anyways, I reinstalled it, and before updating, noticed there's an error about MobileMe, which makes pages quit itself. After I update it, it gets even more weird and just says it can't open any files. When I make a new pages document, nothing comes up. This is getting reallllyyyyy annoying.
I guess I'll just go to the Apple Store and get them to install it "properly" for me.
iWork not opening
