Previous 1 2 Next 21 Replies Latest reply: May 13, 2013 10:53 PM by Michael Allbritton Go to original post
  • Michael Allbritton Level 6 Level 6 (16,785 points)

    When you add music to the iTunes library there is no compelling reason to constantly be using the "update iTunes Match" command in the Store menu. The service will automatically kick in a few minutes after "new" music is added. Let the service work; there's no need to force it.

     

    Dr. Dave wrote:

     

    The new uploads' iCloud Status is "Uploaded." But the indicator says I cannot download them. Why is that?

    To download a track that is either "matched" or "uploaded" the track must first be deleted from the iTunes library. Do not hide it in the cloud. Then the downoad icon will show up next to the track.

  • Dr. Dave Level 1 Level 1 (145 points)

    If I delete a track from iTunes, it disappears from the iTunes listing on my computer. There is, then, nowhere for the download icon to appear.

     

    All of the songs in that album, and others, originated from disks. They were in my ext hd library and went up to iTunes when I bought Match. Why would I not be able to download songs I own back to my computer from whence they came? I see no copyright issue.

     

    I've a Genius appointment tomorrow. Maybe they can clear this mess up. Match does some things well but is really goofy in other areas.  Thanks for your help.

  • Michael Allbritton Level 6 Level 6 (16,785 points)

    The troubles you describe have nothing to do with a "copyright issue." If a track does not have a download icon after being deleted from the iTunes library that generally means it has not been added to the cloud. However since you indicate the inital scan, match and upload process has completed I suggest sign out of the iTunes Match while holding down the Shift key. Quit iTunes, then re-launch it and sign into iTM. There will be a short scan. You should then be able to download the tracks.

     

    When deleting tracks from the library so you can download them to the internal HDD be sure and do not select the option to hide the track in the cloud. If you do so you will completely remove the track from the iTunes library and it will not be downloadable any longer.

  • Dr. Dave Level 1 Level 1 (145 points)

    I did as you suggested, Michael. Here is the result; it is the same as before. Rats!Screen Shot 2013-05-12 at 10.46.08 PM.png

  • Michael Allbritton Level 6 Level 6 (16,785 points)

    Odd. Here's something quick to try: quit iTunes and go to ~/Music/iTunes and delte the iTunes Library.xml file. Launch iTunes again (the file will be rebuilt by the app) and post back.

  • Dr. Dave Level 1 Level 1 (145 points)

    The Genius solved it. If Match says the song is Matched or Uploaded but does not show the Download icon, the song exists on the computer hard drive. (How they got there is beyond me for most of them but more later on how to avoid it.) The fix amazed me: select a Matched/Uploaded song with no Download icon. Delete it. It magically reappears with the download icon and is removed from the computer so it doesn't take up disk space. Avoiding the problem in the future. Now that the internal hd is cleaned off, the idea is to keep songs from being loaded there. If a CD is imported into iTunes, it is first stored on the hd before it goes to the cloud. Therefore, after Match is updated, delete it from iTunes and all should be well. ITunes Match is definately a beta. Your solution, Michael would, I think, have achieved the desired result. I cleaned up the library by deleting the iTunes entry; you cleaned it up by deleting the library itself.

  • Michael Allbritton Level 6 Level 6 (16,785 points)

    If the library is stored on an external HDD and it is not connected when iTunes is launched, the application will default to storing any new music in ~/Music/iTunes/iTunes Media. This is most likely what happened. The work you did with the genius is actually the same thing I suggested in my earlier posts.

     

    FYI my suggestion to delete the .xml file would not have deleted "the library itself." Just the .xml file.

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