ipad screen wont appear

Question

jtove Author

Level 1

0 points

ipad screen wont appear

Hello community,

I am borderline insane having tried to resolve this problem so if anyone can help I will be extremely grateful.

The issue:

Whilst browsing ebay my ipad1 suddenly blanked out leaving a grey screen and being completely unresponseive.

My actions:

1. I have attempted reset many times and simply get a split second flash on screen of Apple logo then it stays in grey screen mode.

2. I have downloaded latest iTunes and restored Ipad which on PC screen shows as successful - iTunes recognises ipad and shows me content (nothing due to restore) and also shows a selection of apps. I cannot transfer them to the ipad from this screen either by dragging across or selecting them and clicking sync.

3. I have seen on screen graphics and icons since crash e.g. apple icon briefly and also graphic of usb cable when I connected to PC holding home button so I presume the screen itself is not at fault.

Is there anything else I can do or is this one simply for the bin!!??

Thank you all

iPad, iOS 5.1.1

Posted on Apr 27, 2013 12:41 AM

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Answer 1

Diavonex

Level 9

67,217 points

Apr 27, 2013 12:47 AM in response to jtove

Your iPad is in Recovery Mode

http://support.apple.com/kb/ht1808

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Answer 2

jtove Author

Level 1

0 points

Apr 27, 2013 2:59 AM in response to Diavonex

Thanks for the info Diavonex but I have re-tried restoring from itunes but the problem persists. Itunes tells me ipad is starting up then proceeds to recognise it and presents the screens as shown above but still the Ipad screen is unresponsive (greyed out). I am starting to think this is a hardware issue - perhaps next stop is Apple retail store for advise.

One other glimmer of hope I was informed about was possibly restoring to an earlier IOS version - not sure what difference this would make so if you have advice on this would be grateful to have your opinion.

Thank you

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