Why my ipad cant connect to itunes/app store.

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Why my ipad cant connect to itunes/app store.

i cant connect my ipad to itunes/app store. And whenever i try to connect to it, it only says this: "the certificate for this server is invalid, you might be connecting to a server that is pretending to be "itunes.apple.com" which could put your confidential information at risk"

I've read other threads about it and tried all the suggestions to troubleshoot it but all didnt work. THERES NO PROBLEM WITH MY ACCOUNT OR EVEN MY WIFI CONNECTION because i can use my iphone with the same itunes account on it and theres no problem.

Is it already advisable to format my ipad? Please help.

iPad (3rd gen) Wi-Fi + Cellular, iOS 6.1.3

Posted on Apr 27, 2013 2:09 AM

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Answer 1

Apr 27, 2013 6:35 AM in response to arcymayani

The Complete Guide to Using the iTunes Store

http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/

Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368

iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297

Best Fixes for ‘Cannot Connect to iTunes Store’ Errors

http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

This works for some users. Not sure why.

Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.

 Cheers, Tom 😉

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Answer 2

arcymayani Author

Level 1

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Apr 27, 2013 6:58 AM in response to Texas Mac Man

Thanks for the help. But i actually solved the problem already.

I just adjusted the date and time to the correct one.

Lesson learned. Dont mess with the device's date/time for having lives/energy in the games. It'll mess up your device.

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