Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Applications keep crashing

How do you keep applications from crashing one they are opened?

iPad 2

Posted on Apr 27, 2013 5:39 AM

Reply
2 replies

Apr 27, 2013 5:47 AM in response to Cocoluv59

does that include preinstalled apps like Safari, Mail, etc ?


If you're only experiencing it with purchased apps, use this article: http://support.apple.com/kb/ts1702


If you're also having the issue with preinstalled apps like the ones mentioned above:


1. Try doing a hard reset:

Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.


2. If that doesn't solve the issue, backup the device and restore it as new.

In that case, use: http://support.apple.com/kb/HT4137


NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.


If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions


Good luck 🙂


Stijn

Applications keep crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.