Iphoto crashes when importing photos? (no 3ivx. plugin found??)

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Iphoto crashes when importing photos? (no 3ivx. plugin found??)

hi, i have just got a canon 7d and often when importing photos into iphoto 11, (version 9.3.1) iphoto crashes, no matter how many times i try it fails to import, i have searched but not found the 3ivx. plug in that seems to have caused everyone the same problem and when iphoto does import my photos, every 10 photos is courupted and comes up black? i am shooting in raw (.CR2) any help or suggestions would be great thanks.

P.S. i am trying to put off updating to the latest iphoto update because i have almost 40,000 images/videos and whenever i have to update my library iphoto freaks out and i end up having to create a new library and import all photos from scratch which takes me days which i simply dont have......

Mac book pro 15inch 4gb ram

iphoto library on a 750gb hitachi Gdrive with firewire connection

MacBook Pro

Posted on Apr 27, 2013 12:25 PM

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Answer 1

Yer_Man

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Apr 27, 2013 12:30 PM in response to joffb

i am trying to put off updating to the latest iphoto update because i have almost 40,000 images/videos and whenever i have to update my library iphoto freaks out and i end up having to create a new library and import all photos from scratch which takes me days which i simply dont have.....

Well that shouldn't happen and doesn’t happen to other people. Methinks that when you get to the bottom of that issue you'll have solved the other.

What format is that external drive?

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Answer 2

joffb Author

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Apr 27, 2013 12:32 PM in response to Yer_Man

thanks for the reply, it is Mac OS Extended (Journaled),

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Answer 3

Yer_Man

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Apr 27, 2013 12:36 PM in response to joffb

Well I woukd start by updating the app.

Even if that goes wrong - and it shouldn't - the back up you make beforehand means that you won't have to recreate the library.

Regards

TD

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Answer 4

joffb Author

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Apr 27, 2013 12:38 PM in response to Yer_Man

thank you very much TD, im going to bite the bullet and backup and update now i'll let you know if that works.

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Answer 5

joffb Author

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Apr 27, 2013 2:44 PM in response to Yer_Man

still no luck im affraid to say, update went fine and my first import was problem free but i've just tried to import some other photos and it's crashed again, any idea of whats going on?

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Answer 6

Yer_Man

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Apr 27, 2013 3:51 PM in response to joffb

Post the first 50 lines only of the crash report

Regards

TD

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Answer 7

joffb Author

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Apr 28, 2013 2:06 AM in response to Yer_Man

Process: iPhoto [654]

Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto

Identifier: com.apple.iPhoto

Version: 9.4.3 (9.4.3)

Build Info: iPhotoProject-720091000000000~1

App Item ID: 408981381

App External ID: 15017489

Code Type: X86 (Native)

Parent Process: launchd [138]

Date/Time: 2013-04-28 10:03:37.120 +0100

OS Version: Mac OS X 10.7.5 (11G63)

Report Version: 9

Interval Since Last Report: 288010 sec

Crashes Since Last Report: 13

Per-App Interval Since Last Report: 9757 sec

Per-App Crashes Since Last Report: 8

Anonymous UUID: F56210CA-05FF-46A0-B687-A3A0470BDED8

Crashed Thread: 32 Dispatch queue: com.apple.root.low-priority

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000f19018

VM Regions Near 0xf19018:

shared memory 0000000000002000-0000000000003000 [ 4K] rw-/rw- SM=SHM

-->

mapped file 0000000004458000-000000000446c000 [ 80K] r--/rwx SM=COW /Applications/iPhoto.app/Contents/Resources/Fonts/Superclarendon Italic.ttf

Application Specific Information:

objc[654]: garbage collection is OFF

Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x91094c22 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x910941f6 mach_msg + 70

2 com.apple.CoreFoundation 0x92a4d9da __CFRunLoopServiceMachPort + 170

3 com.apple.CoreFoundation 0x92a56b04 __CFRunLoopRun + 1428

4 com.apple.CoreFoundation 0x92a561dc CFRunLoopRunSpecific + 332

5 com.apple.CoreFoundation 0x92a56088 CFRunLoopRunInMode + 120

6 com.apple.HIToolbox 0x9235f543 RunCurrentEventLoopInMode + 318

7 com.apple.HIToolbox 0x923668ab ReceiveNextEventCommon + 381

8 com.apple.HIToolbox 0x9236671a BlockUntilNextEventMatchingListInMode + 88

9 com.apple.AppKit 0x94676ee8 _DPSNextEvent + 678

10 com.apple.AppKit 0x94676752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113

11 com.apple.AppKit 0x94672ac1 -[NSApplication run] + 911

12 com.apple.AppKit 0x94903ac5 NSApplicationMain + 1054

13 ??? 0x000a10b9 0 + 659641

14 ??? 0x000a0705 0 + 657157

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x91096b5e __select_nocancel + 10

1 libdispatch.dylib 0x91c19cbd _dispatch_mgr_invoke + 642

2 libdispatch.dylib 0x91c18853 _dispatch_mgr_thread + 53

Thread 2:

0 libsystem_kernel.dylib 0x9109683e __psynch_cvwait + 10

1 libsystem_c.dylib 0x97138e78 _pthread_cond_wait + 914

2 libsystem_c.dylib 0x97138f7b pthread_cond_timedwait_relative_np + 47

3 com.apple.Foundation 0x990253c3 -[NSCondition waitUntilDate:] + 427

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Answer 8

Yer_Man

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Apr 28, 2013 2:18 AM in response to joffb

Your problems are caused by a font:

/Applications/iPhoto.app/Contents/Resources/Fonts/Superclarendon Italic.ttf

Though it is within the iPhoto application itself - probably as part of a theme of some kind.

1. Launch Font Book and see if it knows of

Superclarendon Italic.ttf

It may be able to repair it.

2. If you have another machine with a working iPhoto, then you could copy over the font from that - as long as it goes in exactly the same place, it should work

3. Other than that, reinstalling the app would be the way to go...

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Answer 9

joffb Author

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Apr 28, 2013 3:49 AM in response to Yer_Man

Font Book couldnt find it so i reinstalled iphoto, still no luck however and i noticed in the crash report that the font is still causing it

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Answer 10

joffb Author

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Apr 28, 2013 4:14 AM in response to Yer_Man

would simply deleting the font solve my problems or just increase them?

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Answer 11

Yer_Man

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Apr 28, 2013 6:55 AM in response to joffb

Did you delete the receipts before reinstalling?

To re-install iPhoto

1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)

2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.

2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type

/var/db/receipts/

2c: on 10.7 or later they're at

/private/var/db/receipts

A Finder Window will open at that location and you can remove the iPhoto pkg files.

3. Re-install.

If you purchased an iLife Disk, then iPhoto is on it.

If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.

If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

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Answer 12

joffb Author

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Apr 28, 2013 6:57 AM in response to Yer_Man

ahh, thanks TD i'll try it again

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Answer 13

joffb Author

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Apr 28, 2013 9:01 AM in response to Yer_Man

deleted iphoto and receipts like you said and reinstalled but it is still crashing on import.

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Answer 14

Yer_Man

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Apr 28, 2013 9:05 AM in response to joffb

Same crash report?

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Answer 15

joffb Author

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Apr 28, 2013 9:27 AM in response to Yer_Man

yeah:

Crashed Thread: 19 Import thread 5

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x000000000019b7c2

VM Regions Near 0x19b7c2:

shared memory 0000000000000000-0000000000002000 [ 8K] rw-/rw- SM=SHM

-->

mapped file 0000000004458000-0000000004460000 [ 32K] r--/rwx SM=COW /Applications/iPhoto.app/Contents/Resources/Fonts/Superclarendon Italic.ttf

Application Specific Information:

objc[912]: garbage collection is OFF "

It gets about two thirds through the import and then crashes... I can import about 30-90 files at a time from a group of 500 and it will import some groups succesfully but then crash (for the same reason) on others but i still end up with a couple of those black courupted images within the successful imports for some reason.

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