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TS3274: iPad: Basic troubleshooting

Learn about iPad: Basic troubleshooting

TS3274 iPad won't charge

95 Views 1 Reply Latest reply: Apr 27, 2013 7:08 PM by AnaMusic RSS
Vevans62 Calculating status...
Currently Being Moderated
Apr 27, 2013 7:07 PM

Hi

I have tried charging my iPad and it will not charge I used different charger cables and plugs and even tried with my computer and it still will not charge

iPad, iOS 6.1
  • AnaMusic Level 9 Level 9 (55,060 points)
    Currently Being Moderated
    Apr 27, 2013 7:08 PM (in response to Vevans62)

    Close All Open Apps...  Perform a Reset... Try again...

     

    Reset  ( No Data will be Lost )

     

    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.

     

    http://support.apple.com/kb/ht1430

     

     

    iPad Charging

     

    "The fastest way to charge your iPad is with the included USB Power Adapter.

     

    iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter.

     

    When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge, but only when it's in sleep mode.

     

    Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain."

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