I just got my iPhone 5 and the MMS option is not available under the messages setting. How do I get this option to return?

Question

I just got my iPhone 5 and the MMS option is not available under the messages setting. How do I get this option to return?

My MMS option is not available right now under the messages setting and I was wondering how to get that option to appear again?

Posted on Apr 27, 2013 7:54 PM

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Answer 1

AnaMusic

Level 9

57,562 points

Apr 27, 2013 7:56 PM in response to sherrillfromwy

Contact your carrier and check it is enabled in your plan.

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Answer 2

Apr 27, 2013 8:08 PM in response to AnaMusic

It is part of my plan. The problem started because every time I tried to send a picture it would display the words, "Not delivered." I then reset my setting and the MMS option, which was there before, disappeared.

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Answer 3

AnaMusic

Level 9

57,562 points

Apr 27, 2013 8:09 PM in response to sherrillfromwy

Troubleshooting Messages

http://support.apple.com/kb/TS2755

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Answer 4

Apr 27, 2013 8:16 PM in response to AnaMusic

Thanks but my MMS option is still not showing up after I go to settings>messages?

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Answer 5

sberman

Level 10

263,781 points

Apr 27, 2013 9:26 PM in response to sherrillfromwy

Do you have restrictions set? (Settings > General > Restrictions)

Are either FaceTime or camera restricted?

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Answer 6

Apr 28, 2013 7:00 AM in response to sberman

I checked my restriction and they are not set so the camera and facetime are not restricted.

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Answer 7

sberman

Level 10

263,781 points

Apr 28, 2013 3:18 PM in response to sherrillfromwy

Here are the next steps (from the article that AnaMusic supplied above):

If you still can't send or receive MMS messages

To send and receive MMS messages on your iPhone, verify that your wireless carrier supports MMS².
Ensure that MMS Messaging is turned on in Settings > Messages.
Verify that your phone is able to access cellular data.
- Some carriers allow you to edit your APN (Access Point Name), which may prevent MMS from working.
- If you are roaming outside your calling area, make sure you have Data Roaming turned on in Settings > General > Cellular to send or receive MMS content.
- While on a phone call, you will be unable to send or receive MMS messages when using an EDGE, GPRS, or any CDMA cellular data network. After the phone call ends, you will receive any incoming messages. If you tried to send an MMS message, you may need to send it again.
If the issue persists and your wireless carrier has confirmed that your wireless account is provisioned² for MMS, restore the iPhone.

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