HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer
Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
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Helpful answers
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Apr 28, 2013 2:57 AM in response to Putallby jesterwylde,iPad first generation goes up to iOS 5.1.1 , but the 'software update' button only appears from iOS 5 or higher.
You can simply connect your iPad to iTunes on a computer and update from there.
I recommend you create a backup first.
See this article: http://support.apple.com/kb/ht4623 and scroll down to the part about updating with iTunes
For instructions on how to backup : http://support.apple.com/kb/ht1766
Good luck
Stijn
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Apr 28, 2013 5:30 AM in response to jesterwyldeby Putall,Hi, tried this but when I use the update tab on iTunes on my pc, a message comes up saying it can't be done as I am not connected to the Internet. I am however very connected to the Internet. Any advice.
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Apr 28, 2013 5:53 AM in response to Putallby jesterwylde,try turning off all security software like firewalls and virusscanners and try to update again